Wingman Group este o companie specializată în furnizarea de personal offshore și suport operațional, cu orientare către Australia și Noua Zeelandă. Înființată în 2020, compania ajută firmele să creeze și să gestioneze echipe la distanță, formate în principal din profesioniști cu studii universitare din Filipine, care oferă sprijin pentru activități administrative, de conformitate, back-office, marketing, date și securitate cibernetică. Serviciile sale sunt deosebit de relevante pentru companiile din domeniul imobiliar, al brokerajului ipotecar, al serviciilor financiare, al reprezentării cumpărătorilor și al administrării proprietăților, care caută capacitate operațională suplimentară. Wingman Group sprijină întregul proces de colaborare, inclusiv proiectarea fluxurilor de lucru, recrutarea, instruirea, integrarea și gestionarea continuă a contului, punând accent pe integrarea personalului de la distanță în operațiunile existente ale companiei.
Remote Automotive Sales Consultant
Work remotely from the Philippines, turning customer enquiries into Karmo car subscription applications for Australian customers. Assess affordability, guide applicants through the process, and meet sales targets.
Descriere
- Manage inbound sales enquiries across phone, email, and online channels.
- Contact warm leads and return missed calls through proactive outbound calls.
- Explain Karmo car subscriptions and help customers choose suitable vehicles.
- Support customers with applications and gather the required documents.
- Check identity documents, bank statements, income, and affordability against credit guidelines.
- Log customer conversations and outcomes accurately in the CRM.
- Achieve daily sales KPIs, conversion targets, and quality standards.
- Work scheduled shifts that match Australian business hours, which may include late shifts and rotating weekends.
Cerințe
- At least two years’ experience in sales finance, consumer lending, vehicle finance, personal loans, mortgage broking, or loan processing.
- Strong telephone sales, negotiation, and objection-handling abilities.
- Experience checking bank statements and verifying income and affordability.
- Excellent spoken and written English.
- Confidence communicating with customers in Australia.
- Familiarity with CRM platforms and cloud-based phone systems.
- Careful attention to detail, integrity, reliability, and sound judgment.
- Availability for scheduled shifts aligned with Australian business hours.
- Experience serving Australian customers or businesses is an advantage.
- Knowledge of Australian credit, KYC, and privacy requirements is an advantage.
- Experience in vehicle finance, leasing, or car subscriptions is an advantage.
- A qualification in business, finance, or sales is an advantage.
- Ability to comply with BIR self-registration.
- Ability to provide device specifications, internet speed details, equipment information, and evidence of the work setup.
- Completion of English proficiency and personality assessments.
- Submission of a video introduction and sample voice call.
Beneficii
- Work-from-home arrangement.
- Full-time, fixed-term employment.
- Independent contractor agreement governed by Singapore law.
- Contract administered by Philippines Resources Pte. Ltd.
- Remote-work equipment and internet requirements are specified.