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VCA Animal Hospitals
VCA Animal Hospitals
Asistență medicalăB2C
VCA Animal Hospitals este o rețea americană cu peste 1.000 de spitale veterinare, axată pe îngrijirea animalelor de companie, care oferă servicii de asistență și are un birou de suport în Los Angeles. Echipele sale oferă îngrijire clinică animalelor de companie și îi sprijină pe medicii veterinari, tehnicieni și angajații spitalelor prin stagii, educație continuă și conducere regională. VCA descrie dezvoltarea profesională ca parte a abordării sale, inclusiv printr-un catalog de peste 750 de cursuri, și face parte din familia Mars, Inc. Posturile sale acoperă roluri veterinare și roluri în spitalele din întreaga rețea.
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Locurile de muncă ale companiei

Regional Operations Director, Veterinary Hospitals — Washington, DC and Northern Virginia

Lead financial performance, talent development, and medical-quality execution across 14 VCA veterinary hospitals. Partner with hospital leaders in Washington, D.C., and Northern Virginia.

USStatele Unite ale AmericiiVAVirginia
133.000 $ – 167.000 $ / an
RemoteNormă întreagăLiderLimbă Obligatorie: englezăOperațiuni

Descriere

  • Oversee regional profit and loss results and key performance indicators across 14 hospitals.
  • Coach hospital leaders and set clear expectations for performance.
  • Spot growth opportunities and broaden hospital services.
  • Improve appointment access and use of hospital capacity.
  • Increase veterinarian productivity while protecting medical standards and patient outcomes.
  • Set pricing approaches and oversee discounts and fee structures.
  • Use financial, operational, and medical-quality data to inform decisions and reduce risk.
  • Improve results through cash controls, budgeting, workforce planning, and inventory management.
  • Roll out company programs across the region’s hospitals.
  • Refine workflows, appointment availability, staffing and resource allocation, and operating procedures.
  • Build strong relationships with hospital leaders and support a people-focused, trusting culture.
  • Guide regional hiring, leadership development, retention, and succession planning.
  • Help leaders manage performance, strengthen engagement, and shape workplace culture.
  • Work with the Group Vice President and Medical Operations leaders in VCA’s Triad of Care.
  • Support veterinarians with onboarding, engagement, retention, and successful starts for new graduates.
  • Handle client escalations that do not involve medical care.
  • Coordinate with Marketing on regional campaigns, community outreach, and brand initiatives.
  • Spread effective practices and drive ongoing improvement.

Cerințe

  • Bachelor’s degree; an MBA, DVM, or healthcare degree is also accepted.
  • At least 8 years of experience improving multi-unit operations with full P&L responsibility; 10 or more years preferred.
  • Advanced digital skills with productivity tools, including Microsoft 365.
  • Strong experience with data and analytics tools, including Excel and Power BI.
  • English proficiency in speaking, reading, and writing.
  • Willingness to relocate for career progression.
  • Veterinary, healthcare, or related service industry experience preferred.
  • Experience managing P&L, pricing, contracts, revenue growth, and labor.
  • Ability to learn and use new technologies and company systems.
  • Strong analytical skills, including interpreting financial, operational, and medical performance data.
  • Ability to make operational choices that support medical priorities.
  • Clear communication skills and the ability to explain complex topics in accessible terms.
  • Ability to stand, walk, stoop, kneel, crouch, climb, and lift, carry, and move items weighing up to 50 pounds.
  • Ability to travel within the United States up to 75% of the time.

Beneficii

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid sick leave
  • 401(k) plan
  • Employee discounts on pet care
  • Competitive compensation

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