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VCA Animal Hospitals
VCA Animal Hospitals
B2CZdravstveno varstvo
VCA Animal Hospitals is a U.S. network of more than 1,000 veterinary hospitals focused on companion animal care, with support services and a support office in Los Angeles. Its teams provide clinical care for pets and support veterinarians, technicians, and hospital staff through internships, continuing education, and regional leadership. VCA describes professional development as part of its approach, including a catalog of more than 750 courses, and is part of the Mars, Inc. family. Its careers span veterinary and hospital roles across the network.
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Delovna mesta v podjetju

Regional Operations Director, Veterinary Hospitals — Washington, DC and Northern Virginia

Lead financial performance, talent development, and medical-quality execution across 14 VCA veterinary hospitals. Partner with hospital leaders in Washington, D.C., and Northern Virginia.

USZdružene države AmerikeVAVirginija
133.000 $ – 167.000 $ / leto
Na daljavoPolni delovni časVodjaZahtevani Jezik: angleščinaOperacije

Opis

  • Oversee regional profit and loss results and key performance indicators across 14 hospitals.
  • Coach hospital leaders and set clear expectations for performance.
  • Spot growth opportunities and broaden hospital services.
  • Improve appointment access and use of hospital capacity.
  • Increase veterinarian productivity while protecting medical standards and patient outcomes.
  • Set pricing approaches and oversee discounts and fee structures.
  • Use financial, operational, and medical-quality data to inform decisions and reduce risk.
  • Improve results through cash controls, budgeting, workforce planning, and inventory management.
  • Roll out company programs across the region’s hospitals.
  • Refine workflows, appointment availability, staffing and resource allocation, and operating procedures.
  • Build strong relationships with hospital leaders and support a people-focused, trusting culture.
  • Guide regional hiring, leadership development, retention, and succession planning.
  • Help leaders manage performance, strengthen engagement, and shape workplace culture.
  • Work with the Group Vice President and Medical Operations leaders in VCA’s Triad of Care.
  • Support veterinarians with onboarding, engagement, retention, and successful starts for new graduates.
  • Handle client escalations that do not involve medical care.
  • Coordinate with Marketing on regional campaigns, community outreach, and brand initiatives.
  • Spread effective practices and drive ongoing improvement.

Zahteve

  • Bachelor’s degree; an MBA, DVM, or healthcare degree is also accepted.
  • At least 8 years of experience improving multi-unit operations with full P&L responsibility; 10 or more years preferred.
  • Advanced digital skills with productivity tools, including Microsoft 365.
  • Strong experience with data and analytics tools, including Excel and Power BI.
  • English proficiency in speaking, reading, and writing.
  • Willingness to relocate for career progression.
  • Veterinary, healthcare, or related service industry experience preferred.
  • Experience managing P&L, pricing, contracts, revenue growth, and labor.
  • Ability to learn and use new technologies and company systems.
  • Strong analytical skills, including interpreting financial, operational, and medical performance data.
  • Ability to make operational choices that support medical priorities.
  • Clear communication skills and the ability to explain complex topics in accessible terms.
  • Ability to stand, walk, stoop, kneel, crouch, climb, and lift, carry, and move items weighing up to 50 pounds.
  • Ability to travel within the United States up to 75% of the time.

Ugodnosti

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid sick leave
  • 401(k) plan
  • Employee discounts on pet care
  • Competitive compensation

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