Agilent Technologies dezvoltă tehnologii analitice și de laborator utilizate în cercetarea biofarmaceutică, testarea alimentelor și băuturilor, diagnosticarea clinică și analiza mediului. Portofoliul său include cromatografie în fază gazoasă și lichidă, spectrometrie de masă, consumabile de laborator, software și sisteme informatice, susținute de servicii pentru gestionarea laboratoarelor, întreținere și repararea instrumentelor. Compania aplică aceste tehnologii și în genomică, patologie și cercetarea cancerului, punând accent pe progresul științific prin soluții durabile.
On-Site Field Service Engineer, Changzhou
Provide on-site service for Agilent analytical systems at biopharmaceutical customer sites in Changzhou. Support compliance, system validation, maintenance, troubleshooting, and integrated technical solutions.
Descriere
- Serve as the primary on-site technical contact for strategic biopharmaceutical accounts.
- Maintain a responsive on-site presence to meet service-level agreements, reduce downtime, and strengthen customer relationships.
- Ensure technical work complies with global pharmaceutical regulations.
- Support computerized system validation (CSV), meet GAMP requirements, and protect data integrity across analytical platforms.
- Lead on-site installation, implementation, maintenance, and repair of Agilent hardware, software, operating systems, and network products.
- Diagnose complex system performance issues and proactively address equipment risks.
- Guide customers on preventive maintenance, system configuration, and operating practices.
- Deploy and configure integrated solutions that connect peripherals, communications, and application software.
- Travel approximately 50% of the time.
Cerințe
- Bachelor’s or master’s degree in analytical chemistry, pharmaceutical sciences, biomedical engineering, electronics, or a comparable scientific or engineering field.
- Relevant postgraduate qualifications, industry certifications, or licenses are an advantage.
- Typically, at least two years of relevant experience in field service, laboratory equipment maintenance, or a high-throughput biopharmaceutical laboratory.
- Candidates with one to two years of highly relevant experience may also be considered.
- Sound knowledge of pharmaceutical regulations, including GLP and GMP.
- Knowledge of or practical experience with computerized system validation (CSV) and global data integrity standards is strongly preferred.
- Demonstrated ability to troubleshoot and repair complex analytical hardware, including chromatography and mass spectrometry systems.
- Strong troubleshooting skills for related software, operating systems, and laboratory network configurations.
- Excellent communication and interpersonal skills.
- Able to advise customers on value and manage relationships with key on-site stakeholders.
- Self-motivated, with the ability to work independently in a fast-paced, high-stakes resident role.
- Takes strong ownership of account success.
Beneficii
- Country-specific pay and benefits information is available through Agilent’s careers locations resource.
- Equal opportunity employer.
- Full-time weekly schedule.