Omexom
Omexom
Omexom este o companie globală de inginerie și EPC, axată pe infrastructura energetică electrică și tranziția energetică. Echipele sale proiectează, construiesc, operează și întrețin linii de transport, stații electrice, rețele de distribuție, sisteme de stocare a energiei în baterii, proiecte pe bază de hidrogen și infrastructură pentru încărcarea vehiculelor electrice. Omexom colaborează cu producători de energie, operatori ai sistemelor de transport și distribuție și autorități locale din mai multe țări, sprijinind integrarea energiei regenerabile, modernizarea rețelelor, decarbonizarea și livrarea proiectelor la cheie.

IT Field Service Technician, Omexom Berlin

Omexom’s IT Field Service Technician supports office hardware, software, and networks in Berlin. The role helps keep IT workplaces reliable in support of energy infrastructure and mobility.

Descriere

  • Provide first-line and occasional second-line incident support as the initial contact for colleagues.
  • Help users with hardware and software.
  • Record all work in Jira.
  • Diagnose and resolve client, network, and workplace issues.
  • Install, configure, and replace notebooks, PCs, printers, monitors, docking stations, and presentation equipment.
  • Manage workplace moves and hardware and software rollouts.
  • Assist with network tasks.
  • Arrange external service providers when needed.
  • Collaborate closely with IT colleagues.
  • Follow security and regulatory requirements.
  • Take part in the daily IT service rota.

Cerințe

  • Completed IT training, such as system integration specialist training, or an equivalent qualification.
  • Relevant experience in onsite IT or field service is welcome.
  • Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory.
  • Some server administration experience is desirable.
  • Experience supporting clients and diagnosing hardware issues.
  • Experience replacing and configuring IT hardware.
  • Comfort using ticketing platforms such as Jira and remote support tools.
  • Basic networking knowledge, including TCP/IP, DHCP, DNS, and VLANs.
  • Some familiarity with PowerShell, Wireshark, or the OSI model is desirable.
  • Class B driving licence.
  • Willingness to work occasionally at other locations.
  • A service-minded, solution-focused approach and enjoyment of direct user support.
  • Independent, organized, and dependable working style.
  • Strong communication skills, a friendly manner, and resilience.
  • Very good spoken and written German (C1).
  • Interest in new IT technologies and ongoing development.
  • Willingness to complete a security screening during the hiring process.

Beneficii

  • Collective agreement with annual special payments.
  • 30 days of annual leave.
  • Option to work remotely.
  • Flexible working hours.
  • Company car available for private use.
  • Share program with preferential terms and free shares.
  • Employee referral bonus of up to €3,000.
  • Bike leasing.
  • Fitness studio subsidies.
  • Childcare allowance.
  • Pension and health benefits.
  • Eyewear allowance.
  • Corporate benefits program.
  • Structured onboarding, professional development, and long-term career opportunities.
  • Innovative projects in a modern work environment.
  • Sustainable projects and active climate protection.
  • Workplace safety supported by clear standards and training.

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