Manhattan WMOS Engineer
ShyftLabs
Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
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Thermo Fisher Scientific dezvoltă și furnizează tehnologii, produse de laborator și servicii farmaceutice care sprijină cercetarea științifică și asistența medicală. Activitatea sa acoperă cercetarea în domeniul științelor vieții, rezolvarea problemelor analitice, creșterea productivității laboratoarelor, diagnosticarea, precum și dezvoltarea și producția de terapii. Compania își deservește clienții printr-o echipă globală și un portofoliu de mărci care include Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon și PPD. Oportunitățile de carieră includ activitățile științifice, medicale, de producție, logistice și de servicii care susțin aceste oferte.
Field Service Engineer II, Analytical Instruments — Thermo Fisher Scientific
Install, troubleshoot, and repair analytical instruments for Thermo Fisher Scientific, supporting research, industrial, and healthcare customers across Northern Ireland.
Descriere
- Install and service complex analytical and scientific instruments, including troubleshooting and repairs.
- Identify electronic and mechanical faults and apply effective fixes.
- Deliver prompt technical assistance and attentive customer service.
- Show customers how to operate equipment safely and effectively, and provide ongoing support.
- Record service work and produce clear, detailed reports.
- Interpret technical documents and equipment schematics.
- Attend to customer service requests at short notice when required.
- Work in line with relevant safety procedures and quality requirements.
- Travel within the assigned territory for up to 50–75% of the time.
- Work across varied laboratory settings while supporting customer satisfaction targets.
Cerințe
- Degree in electronics, engineering, physics, chemistry, or a related technical discipline.
- Two years of practical experience installing, troubleshooting, and repairing complex analytical instruments is advantageous.
- Experience recording service work and preparing detailed reports.
- A track record of meeting customer satisfaction targets.
- Strong electronic and mechanical troubleshooting skills.
- Proficiency with Microsoft Office and service management software.
- Ability to interpret technical documents and equipment schematics.
- Strong problem-solving skills and the ability to work independently.
- Ability to train and support customers in equipment operation.
- Proficiency in English.
- Valid driving licence and ability to travel up to 50–75% within the assigned territory.
- Ability to lift up to 50 lb and work in varied laboratory environments.
- Ability to respond to customer needs at short notice.
- Commitment to safety procedures and quality standards.
- Compliance with Good Manufacturing Practices and applicable safety procedures.
- Ability to handle hazardous or toxic materials and use required personal protective equipment.
Beneficii
- Annual incentive bonus plan.
- Healthcare coverage.
- Employee benefits.
- Career growth and development prospects.
- Innovative, forward-looking company culture.
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