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Devoted Health
Devoted Health
1.001 – 5.000 Angajați
Asigurare de sănătateAsistență medicalăStare de bine
Devoted Health este o companie de servicii medicale și asigurări de sănătate axată pe planurile Medicare Advantage. Ofertele sale combină acoperirea medicală cu beneficii suplimentare, precum îngrijirea dentară, ochelarii, abonamentele la săli de sport și medicamentele eliberate pe bază de rețetă. Compania pune, de asemenea, accent pe sprijinirea membrilor, ajutându-i să își înțeleagă acoperirea, să își gestioneze nevoile de sănătate și să acceseze serviciile disponibile. Activitatea Devoted Health acoperă domeniile asigurărilor de sănătate și bunăstării, cu accent pe facilitarea utilizării beneficiilor și pe sprijinirea nevoilor de sănătate și financiare ale membrilor.
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Clinical Product Operations Manager

Manage clinical product operations across Devoted Health’s clinical teams, with a focus on workflow deployment and change initiatives. Improve EHR systems, training, adoption, and enterprise rollout execution.

USStatele Unite ale Americii
73.000 $ – 130.000 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăOperațiuni de produs

Descriere

  • Lead clinical initiative deployment, workflow improvement, and change adoption across Devoted Medical teams
  • Assess clinical operations needs and work with cross-functional partners to design, refine, and implement workflows
  • Coordinate new workflow rollouts with leadership and training teams
  • Work with Engineering, Data, AI, Operations, and Clinical Informatics to map, document, and improve clinical workflows
  • Set priorities and create monthly sprint plans with product and operations leaders
  • Oversee clinical initiative deployment from pilot and Test Kitchen stages through enterprise launch
  • Create and distribute communications, rollout materials, and training resources
  • Conduct end-user training and resolve post-launch issues
  • Apply EHR expertise to improve system capabilities and align clinical practice
  • Assess usability, adoption, and operational effects while sharing frontline feedback with R&D
  • Meet initiative adoption thresholds established by senior leadership
  • Maintain target usability scores for the Orinoco EHR
  • Follow the enterprise change calendar and improve launch visibility and timeliness
  • Record decisions to scale, iterate, or sunset launched initiatives
  • Keep cross-functional, enterprise-wide workflow standards current and easy to find

Cerințe

  • Bachelor’s degree and five years of experience in healthcare or product management
  • At least two years of experience scaling enterprise change management
  • Advanced or superuser-level EMR experience
  • At least two years of clinical project, process management, or informatics experience
  • Practicing APRN or RN with at least five years of clinical experience is desired
  • An active license to practice in at least one Devoted Medical market is preferred
  • A master’s degree and two years of telehealth experience are preferred
  • Excellent interpersonal and communication abilities
  • Solution-focused approach with strong critical-analysis skills
  • Strong organization skills with the ability to manage competing projects and deadlines

Beneficii

  • Employer-paid health, dental, and vision coverage with low or no employee premiums
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles below Director level
  • Parental leave program
  • 401(k) program

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