I-TRACING
I-TRACING
I-TRACING is a global cybersecurity company helping enterprises protect their operations, data and digital services. Its work spans managed detection and response, SOC and CERT operations, identity and access management, application and cloud security, data protection, and risk and compliance. The company combines consulting and integration with 24/7 managed security services, including follow-the-sun operations, with an engineering-led focus on operational security and incident response.

SOC Technical Coordinator

Coordinate client SOC operations at I-TRACING, a French cybersecurity specialist. Improve detection use cases and CyberSOC service quality.

Apraksts

  • Act as the main contact for several clients, building effective operational relationships and supporting business development.
  • Drive ongoing improvements across client services, developing and refining use cases, playbooks, automation, and data collection sources.
  • Maintain high-quality analysis and follow established procedures.
  • Track tickets and ensure responses are timely and relevant.
  • Prepare and lead operational reviews and steering committee meetings.
  • Track service quality measures, including incident volumes and false-positive rates.
  • Develop and maintain documentation for clients and internal teams.
  • Plan and run regular use case tests and validations, and standardize them where possible.
  • Track emerging attack techniques to improve detection use cases.
  • Take part in threat hunting.
  • Help grow the internal cyber defense community.

Prasības

  • A master's degree in computer science or a related discipline.
  • At least two years' experience in a systems and network operations team, ideally in a SOC.
  • Ability to manage potentially sensitive incidents from start to finish.
  • Strong attention to detail and an organized working style.
  • Open-mindedness and responsiveness as threats and attacks evolve.
  • Energy, curiosity, and motivation to build skills.
  • Initiative and the ability to make recommendations.
  • Professional written and spoken English.

Priekšrocības

  • A focus on well-being and work-life balance, recognized by the Happy At Work certification.
  • Close guidance from a technical manager.
  • A personalized training plan.
  • Funding for professional certifications.
  • Career development and internal mobility opportunities.
  • Opportunities in France and internationally.
  • Funding for collaborative projects through Teamstarter.
  • An inclusive environment with necessary accommodations for candidates with disabilities.
  • Profit sharing and exceptional bonuses based on individual contribution.

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