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Forward Deployed Engineer in Singapore (Hybrid)
Implement Squirro’s enterprise AI search, RAG, and insights platform for regulated-industry customers. Deliver tailored solutions across Singapore and the wider APAC region.
Apraksts
- Implement and scale AI search, RAG, and insights solutions with enterprise customers across Singapore and APAC
- Lead customer discovery, implementation, deployment, and ongoing technical support
- Assess business needs, data environments, and technical requirements
- Turn business and data needs into scalable, production-ready solutions
- Configure and improve AI search and RAG platforms
- Build ingestion and integration pipelines for structured and unstructured enterprise data
- Create custom components, integrations, and extensions with Python and JavaScript
- Develop tailored LLM applications and conversational experiences
- Configure enterprise search with platforms such as Elasticsearch and OpenSearch
- Use Knowledge Graphs, LLMs, NLP, and machine learning to strengthen retrieval, automation, search, and insight generation
- Support deployments across Linux, cloud, hybrid, and on-premise environments
- Diagnose customer environments and assist with production deployments
- Deliver technical guidance and customer training
- Work with Product and Engineering on customer feedback, product enhancements, reusable solution patterns, and best practices
Prasības
- At least five years of experience in a customer-facing technical position such as Solutions Engineer, Forward Deployed Engineer, or Technical Consultant
- Hands-on Python and/or JavaScript development experience, including sound software engineering practices
- Experience working with structured and unstructured data, including ingestion, transformation, and integration
- Experience with enterprise search systems such as Elasticsearch, OpenSearch, or comparable platforms
- Working knowledge of Generative AI, LLMs, RAG, and AI integration patterns
- Experience designing, developing, or deploying LLM-based chat or search applications
- Experience with REST APIs, backend integrations, and third-party systems
- Familiarity with Linux environments and production issue resolution
- Experience with AWS, Azure, or Google Cloud and with hybrid or on-premise environments
- Strong communication and consulting capabilities
- Ability to communicate complex technical ideas to both technical and non-technical stakeholders
- Ability to manage several customer engagements and technical workstreams independently
- Knowledge Graph experience, especially with RDF or SKOS, is desirable
- Experience with NLP, text analytics, semantic search, embeddings, or machine learning is desirable
- Familiarity with vector search, hybrid search, reranking, or modern retrieval architectures is desirable
- Experience in regulated enterprise settings such as banking, financial services, insurance, or government is desirable
- Experience supporting customers in Singapore and APAC is desirable
- Experience with Squirro or other cognitive search and enterprise AI platforms is desirable
Priekšrocības
- Work on enterprise RAG, search, and Generative AI implementations with real-world impact
- Own customer solutions from initial discovery through production
- Collaborate with experienced AI, Search, Product, and Engineering teams
- Continue developing expertise with emerging AI and search technologies
- Work in a fast-paced environment where individual contributions are visible
- Join a globally distributed team
- Partner with enterprise customers across Singapore and APAC
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