
Senior T3 Support Engineer (Remote, Brazil)
SupportYourAppInvestigate backend, database, API, and integration issues for SupportYourApp’s global clients. Resolve technical incidents remotely and escalate complex cases to Engineering.


Investigate backend, database, API, and integration issues for SupportYourApp’s global clients. Resolve technical incidents remotely and escalate complex cases to Engineering.

Investigate backend, database, API, and integration issues escalated to T3 support. Troubleshoot incidents, make low-risk fixes, and pass complex cases to Engineering.

Troubleshoot backend, database, and integration issues as a T3 Support Engineer. Support technology clients of SupportYourApp’s global technical support service.

Troubleshoot backend, database, and integration issues for SupportYourApp, a global support-as-a-service provider. Resolve escalations and keep customer-facing technical operations running smoothly.

Valdykite „SupportYourApp“ B2B SaaS klientų santykius, skatindami platformos naudojimą, klientų pasitenkinimą, KPI analizę ir atsiliepimus apie produktą. Šiame nuotoliniame darbe teiksite pagalbą klientams ir bendradarbiausite su produktų bei pasaulinėmis klientų sėkmės komandomis.