
Senior T3 Support Engineer (Remote, Brazil)
SupportYourAppInvestigate backend, database, API, and integration issues for SupportYourApp’s global clients. Resolve technical incidents remotely and escalate complex cases to Engineering.


Investigate backend, database, API, and integration issues for SupportYourApp’s global clients. Resolve technical incidents remotely and escalate complex cases to Engineering.

Investigate backend, database, API, and integration issues escalated to T3 support. Troubleshoot incidents, make low-risk fixes, and pass complex cases to Engineering.

Troubleshoot backend, database, and integration issues as a T3 Support Engineer. Support technology clients of SupportYourApp’s global technical support service.

Troubleshoot backend, database, and integration issues for SupportYourApp, a global support-as-a-service provider. Resolve escalations and keep customer-facing technical operations running smoothly.

Pārvaldiet SupportYourApp B2B SaaS klientu attiecības, veicinot platformas izmantošanu, klientu apmierinātību, KPI analīzi un atsauksmes par produktu. Šajā attālinātajā amatā atbalstīsiet klientus un sadarbosieties ar produktu un globālajām klientu panākumu komandām.