Solutions by Text
Solutions by Text
Solutions by Text builds text messaging and payment technology for consumer finance companies. Its FinText™ platform brings messaging, payment processing, reporting, and compliance tools together, serving lenders, banks, and auto finance businesses that communicate with customers about payments and account activity. The platform is designed to support compliant customer outreach and payment operations.

Solutions Consultant

Guide enterprise messaging and payments customers toward technical solutions, bringing API expertise to sales engagements. Lead demonstrations, shape proposals, and provide technical direction throughout pre-sales.

Сипаттама

  • Define the technical scope of prospective business opportunities.
  • Support sales teams with in-depth product knowledge.
  • Answer customer technical questions and demonstrate product capabilities.
  • Assess customers’ business needs, strategies, objectives, functions, and processes.
  • Recommend suitable SMS and payments technology solutions.
  • Gather prospect requirements and assess their needs.
  • Prepare solution scope documents and statements of work.
  • Maintain continuity between Sales and Services to help accelerate time to revenue.
  • Act as the technical lead for prospects during pre-sales engagements.
  • Deliver live and recorded product demonstrations.
  • Develop solutions to complex customer challenges.
  • Prepare sales materials, proposals, product recommendations, and responses to RFx requests.
  • Build expertise in SMS and text messaging, payment services and gateways, mobile wallets, alternative payment methods, CaaS providers, and competitors.
  • Work across Sales, Account Management, Product, Implementations, Product Development, and third-party software partners.
  • Share market insights and product feedback with Product Management.
  • Advise sales leads and the broader Sales team.
  • Follow company policies and safeguard information security.

Талаптар

  • At least two years of experience integrating with web APIs.
  • Bachelor’s degree or equivalent experience.
  • Basic knowledge of APIs, especially REST APIs and JSON protocols.
  • General familiarity with and use of Postman Collections.
  • Ability to learn new technologies quickly and understand complex systems, including APIs, databases, SDKs, and Basecamp.
  • Excellent communication skills and confidence leading meetings with C-level contacts.
  • Ability to identify and explain practical solutions to complex integration problems.
  • Payments and SMS or text messaging experience preferred.
  • Full professional proficiency in written and spoken English.
  • Availability to work full time, at least 40 hours per week.
  • Willingness and ability to travel 20%.
  • Knowledge of cloud and hybrid services, including LMS, LOS, CRM, and ERP.
  • Strong technical writing, presentation, analytical, problem-solving, and active listening skills.
  • Good working proficiency with Microsoft Office, particularly Word and PowerPoint.
  • Ability to multitask, set priorities, manage time, work independently, and meet demanding deadlines.

Артықшылықтар

  • Remote work arrangement.
  • Opportunity to contribute to a fast-growing, innovative company.
  • Commitment to diversity and inclusion.
  • Career advancement, training, and development opportunities.
  • Opportunity to help transform electronic payments.
  • Remote teams and offices across the United States.

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