eBay
eBay
eBay — жеке тұлғалар мен компаниялар интернет арқылы тауарлар мен қызметтердің кең ауқымын сатып алып, сата алатын жаһандық электрондық коммерция алаңы. 1995 жылы құрылған компания аукцион форматындағы сатылымдарды да, белгіленген бағамен жарияланатын ұсыныстарды да қолдай отырып, сатып алушыларды бірегей заттармен және кең таралған өнімдермен байланыстырады. Платформадағы тәжірибе жекелендірілген шолу мүмкіндіктерін және сатушыларға интернеттегі қатысуын басқаруға әрі дамытуға көмектесетін құралдарды қамтиды.

Senior AI and Agentic Architect

Design agentic AI systems and platform integrations for eBay’s global ecommerce customer experiences. Define scalable patterns spanning models, tools, workflows, and enterprise systems.

Сипаттама

  • Define architecture for agentic customer experience capabilities spanning models, orchestration, retrieval, tools, workflows, decisioning, policy, evaluation, and human support
  • Create reusable patterns and clear platform boundaries for AI-enabled experiences
  • Design integrations connecting agents with enterprise knowledge, APIs, tools, workflows, case management, and policy systems
  • Develop approaches to evaluation, observability, resilience, latency, model selection, and token and infrastructure costs
  • Assess emerging models, agent frameworks, orchestration methods, and relevant industry practices
  • Test architecture decisions through prototypes, technical spikes, reference implementations, and design reviews
  • Drive technical alignment across teams while connecting architecture choices to customer needs, engineering priorities, and long-term platform health

Талаптар

  • At least 10 years of software engineering experience
  • Extensive experience designing and architecting large-scale distributed systems and production platforms
  • Demonstrated success taking AI/ML or generative AI systems into production
  • Strong command of modern AI architecture, including agentic systems, orchestration, tool use, retrieval-based architectures, conversational AI, or intelligent workflows
  • Deep expertise in distributed systems, including APIs and service boundaries, event-driven design, data and state management, scalability, resilience, latency, and observability
  • Practical experience integrating AI into complex production environments
  • Technical capability that extends from architectural design through implementation
  • Experience developing prototypes and reference implementations and conducting technical investigations and design or code reviews
  • Experience providing technical leadership across multiple engineering teams and organizational boundaries
  • Sound engineering judgment across quality, safety, security, performance, operational complexity, and cost at significant scale
  • Experience with customer experience, customer service, contact center technology, conversational AI, or voice/IVR platforms is useful but not required
  • Remote roles are not eligible for U.S. visa sponsorship

Артықшылықтар

  • Target bonus opportunity
  • Restricted stock units, where applicable
  • Medical benefits
  • Financial benefits
  • Additional benefits
  • 401(k) eligibility
  • Paid time off (PTO)
  • Parental leave

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