GLORY
GLORY
GLORY қаржы ұйымдарына, бөлшек сауда компанияларына, ойын бизнесіне және қолма-қол ақша тасымалдау операторларына арналған қолма-қол ақша технологиялары шешімдерін әзірлейді. Оның өнімдер портфеліне дүкендерде, қолма-қол ақша орталықтарында және бөлшек саудадағы қолма-қол ақша айналымының бүкіл тізбегінде операциялық процестерді автоматтандыруға арналған қолма-қол ақшаны қайта өңдеу құрылғылары, өзіне-өзі қызмет көрсету дүңгіршектері, сату нүктесі жүйелері және қолма-қол ақшаны басқару құралдары кіреді. Компания ұйымдарға қолма-қол ақшаны тиімдірек әрі қауіпсіз басқаруға көмектесуге, сонымен бірге тұрақты клиенттік қызмет көрсету мен операциялық нәтижелілікті қолдауға бағытталған.

Field Service Technician, Illinois

Repair and upgrade GLORY high-speed cash-handling equipment while providing on-site service to customers in Marion and surrounding Illinois areas.

Сипаттама

  • Manage customer service and support for clients.
  • Troubleshoot and repair high-speed cash-handling equipment independently.
  • Track parts and tools.
  • Keep up with technical and functional changes to GLORY equipment.
  • Maintain customer satisfaction.
  • Diagnose system faults and carry out repairs.
  • Update customers on progress during maintenance and system downtime.
  • Install machines and complete Engineering Change Notices, system upgrades, and hardware and software upgrades.
  • Follow safety policies and guidelines.
  • Complete required Environmental Health and Safety training.
  • Promptly report job-site accidents involving injury or property damage.
  • Report to the District Service Manager.
  • Travel regularly to customer sites in Marion and nearby areas.

Талаптар

  • Currently enrolled in or a graduate of professional studies in electromechanics or electrical engineering, or equivalent work experience.
  • Related certifications in mechanics, electronics, automation, or data processing are preferred.
  • Strong customer service and communication skills.
  • Working knowledge of personal computers, Microsoft Office, network navigation, and email.
  • Logical troubleshooting skills, including isolating faults to the circuit-board or component level.
  • Ability to read electrical schematics, logic diagrams, and mechanical drawings.
  • Knowledge of AC/DC power distribution and digital and analog circuitry.
  • Experience repairing high-speed paper-handling machines is preferred; ATM or copier repair experience is also preferred.
  • Three to five years of technical field service repair experience is preferred.
  • Valid driver’s license.
  • Ability to lift up to 50 pounds without assistance.
  • Ability to sit or stand for extended periods and frequently kneel, bend, squat, sit, and twist.
  • Ability to work at customer sites such as financial institutions, casinos, truck stops, recreational parks, and retail stores.
  • Availability to work rotating weekends and/or holidays.
  • Availability for an on-call rotation, typically every three to five weeks, including evenings and weekends.
  • Ability to drive to customer sites during working hours.
  • Willingness to travel occasionally outside the assigned territory, including by air and overnight.
  • Ability to work at sites with limited accessibility.
  • Ability to work independently with minimal supervision.
  • Must live within the assigned territory or be willing to relocate; relocation assistance is not available.

Артықшылықтар

  • 401(k) retirement plan through Fidelity, with a 2.5% company base contribution and employer match.
  • Health insurance through Blue Cross Blue Shield.
  • Paid parental leave.
  • MDLive 24/7 virtual doctor and nurse line.
  • Dental insurance.
  • Vision insurance.
  • Flexible spending and dependent care accounts.
  • Voluntary life insurance.
  • Company-paid basic life insurance and accidental death and dismemberment coverage.
  • Company-paid short-term and long-term disability coverage and employee assistance program.
  • Paid vacation.
  • Paid sick days.
  • Nine to eleven paid holidays.
  • Professional development assistance.
  • Education assistance.
  • Adoption assistance.
  • Legal and identity theft protection plans.
  • Annual bonus opportunity.
  • Internal promotion and career advancement opportunities.
  • Company vehicle and insurance for certain positions.
  • Company van for field service travel.

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