Carrier
Carrier
Carrier develops building and cold chain technologies for environments where comfort, safety, and reliable preservation matter. Its work spans HVAC and refrigeration systems, helping organizations support healthier indoor spaces and protect the supply of food and medicine. The company also explores smart building solutions, energy resilience, and more efficient infrastructure as it works with partners on sustainability and climate-related challenges. With teams working across construction, healthcare, and logistics, Carrier offers opportunities connected to the systems that keep buildings operational and essential goods moving.

Technical Sales Specialist – Berlin Hybrid

Support Viessmann heating, cooling, and energy solutions as a technical sales specialist. Advise sales representatives and specialist partners, coordinate proposals and orders, resolve service issues, and help ensure successful customer installations.

Description

  • Advise sales representatives on technical matters and support the preparation of customer proposals
  • Act as the technical contact for specialist partners
  • Track orders through to dependable system operation
  • Assess whether proposed services can be implemented effectively
  • Respond to phone and email inquiries and resolve complaints independently and professionally
  • Gather customer and partner feedback to help improve service delivery
  • Work with specialist partners and Technical Service to support both new and existing customer systems
  • Help maintain reliable operation across supported systems

Requirements

  • Completed vocational training in a relevant technical discipline, such as plant mechanics, HVAC, plumbing and heating, refrigeration mechatronics, electronics, or electrical installation
  • Relevant experience in customer service, HVAC system operations, and complaint resolution is preferred
  • Comfortable using business applications including Salesforce, Microsoft Office, Gmail, or SAP
  • Highly organized and focused on achieving reliable results
  • Able to absorb and interpret complex information quickly
  • Customer-oriented communicator who collaborates effectively with colleagues and partners

Benefits

  • Permanent employment with an established family-owned company
  • 30 days of annual paid leave
  • Exclusive discounts on selected Viessmann products and services
  • Modern central Berlin workplace with regular events and knowledge-sharing sessions
  • Healthy, reasonably priced meals made with locally sourced ingredients in the employee restaurant
  • Training and development through the Viessmann Academy and external partners
  • End-to-end ownership and accountability for assigned projects
  • Opportunities to grow personally and professionally
  • Competitive total compensation with additional benefits and health programs
  • Possible eligibility for short-term bonus payments
  • Support for mobile working

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