73 Strings
73 Strings
73 Strings is a global fintech company developing augmented-intelligence technology for the analysis, valuation, and monitoring of illiquid assets. Its platform brings together data extraction, portfolio monitoring, and valuation workflows to help alternative asset managers turn complex financial data into timely, actionable insight. The company serves firms across private equity, venture capital, private credit, and infrastructure, supporting more efficient and informed valuation processes through AI-driven analytics.

Senior Site Reliability Engineer, Application Support – 73 Strings (Hybrid, India)

Join 73 Strings as a Senior Site Reliability Engineer supporting dependable, scalable production systems for an AI-powered private-capital data platform. You will lead incident response, strengthen observability and infrastructure, and help resolve customer issues.

Description

  • Build resilient systems and establish processes that reduce and prevent incidents
  • Define Service Level Objectives (SLOs) and help shape architecture, system design, and development
  • Lead incident response and improve reliability across the assigned feature area
  • Coordinate incident management and partner with engineering teams through resolution
  • Diagnose and resolve complex production problems alongside engineering teams
  • Work directly with customers to provide technical assistance and address concerns
  • Own a team-wide operational process, such as incident response or automated alerting
  • Support application deployments and upgrades while monitoring infrastructure
  • Preserve code quality and structure while advancing automation
  • Create and maintain support procedures, runbooks, and incident documentation
  • Share knowledge and contribute to documentation for internal teams and customers

Requirements

  • Strong technical expertise in one or more of HTML, CSS, JavaScript, Angular, Java, microservices, Kafka, PostgreSQL, Snowflake, or ETL
  • Hands-on experience with major cloud platforms and application infrastructure
  • Practical experience using observability platforms such as Datadog, Dynatrace, or comparable tools
  • Strong analytical and diagnostic abilities in a SaaS environment
  • Demonstrated experience managing and resolving incidents
  • Proficiency in agentic development and operations
  • Excellent communication and collaboration skills with both technical and non-technical stakeholders

Benefits

  • A supportive workplace focused on innovation and collaboration
  • Opportunities to take ownership and continue developing your skills

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