ABB
ABB
ABB is a global technology company developing products and services for electrification, industrial automation, robotics, motion, and power management. Its portfolio includes motors, drives, medium- and low-voltage equipment, transformers, electric vehicle charging infrastructure, and robotic systems, supported by software and lifecycle services. ABB works with customers across utilities, industry, transport, and infrastructure to improve operational efficiency and support more connected, lower-carbon systems. Its careers span engineering, software, manufacturing, technical services, and other functions involved in delivering these technologies.

Senior Field Service Engineer, DCS (UK Remote) | ABB

Senior Field Service Engineer supporting ABB industrial customers with remote and on-site Distributed Control System services. Lead troubleshooting, maintenance, commissioning, and lifecycle support across the UK.

Description

  • Lead after-sales support for ABB Distributed Control Systems (DCS)
  • Deliver preventive and corrective maintenance, system modifications, commissioning, and lifecycle services
  • Serve as the senior technical escalation point for complex fault finding, root-cause analysis, recovery work, and technical risk assessments
  • Provide advanced on-site, remote, and out-of-hours technical support
  • Oversee customer service activities and maintenance contract commitments
  • Develop trusted customer relationships while providing technical guidance and recommendations
  • Complete lifecycle audits, feasibility studies, and technical assessments
  • Produce technical reports, service documentation, quotation support, and recommendations
  • Identify opportunities for additional service and lifecycle solutions
  • Coach and mentor engineers, provide technical training, and share best practices
  • Comply with ABB’s Code of Conduct and health, safety, and environmental requirements
  • Join the on-call rota and travel across mainland UK, with occasional overseas travel

Requirements

  • BSc degree in Engineering or demonstrable equivalent engineering competence
  • Extensive process control engineering experience, including customer-site support, maintenance, commissioning, fault finding, and complex technical troubleshooting
  • Proven ability to work independently while supporting and developing colleagues
  • Expert working knowledge of at least one Distributed Control System (DCS), with the capacity to expand expertise through training and practical application
  • Strong grasp of process control principles and the industries that depend on industrial automation systems
  • Demonstrated technical leadership, including complex diagnostics, technical reviews, and risk-based decision-making
  • Commercial awareness with experience managing customer relationships, contractual commitments, and technically sound service proposals
  • Self-motivated, adaptable, and collaborative, with strong communication skills and excellent written and spoken English
  • Availability for the on-call rota and travel throughout the UK, including occasional overseas travel

Benefits

  • Competitive salary
  • 25 days of annual leave plus bank holidays
  • Competitive contributory pension scheme
  • Life assurance
  • Flexible benefits package with options including holiday trading, health checks, dental and optical care, gym memberships, cycle-to-work support, gadget discounts, and more
  • Internal mobility opportunities, mentoring, and access to global projects
  • Employee Assistance Programme
  • Generous employee referral scheme
  • Private medical cover
  • Generous bonus scheme
  • Company car or cash car allowance

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