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Senior Field Service Engineer, DCS (UK Remote) | ABB
Senior Field Service Engineer supporting ABB industrial customers with remote and on-site Distributed Control System services. Lead troubleshooting, maintenance, commissioning, and lifecycle support across the UK.
विवरण
- Lead after-sales support for ABB Distributed Control Systems (DCS)
- Deliver preventive and corrective maintenance, system modifications, commissioning, and lifecycle services
- Serve as the senior technical escalation point for complex fault finding, root-cause analysis, recovery work, and technical risk assessments
- Provide advanced on-site, remote, and out-of-hours technical support
- Oversee customer service activities and maintenance contract commitments
- Develop trusted customer relationships while providing technical guidance and recommendations
- Complete lifecycle audits, feasibility studies, and technical assessments
- Produce technical reports, service documentation, quotation support, and recommendations
- Identify opportunities for additional service and lifecycle solutions
- Coach and mentor engineers, provide technical training, and share best practices
- Comply with ABB’s Code of Conduct and health, safety, and environmental requirements
- Join the on-call rota and travel across mainland UK, with occasional overseas travel
आवश्यकताएँ
- BSc degree in Engineering or demonstrable equivalent engineering competence
- Extensive process control engineering experience, including customer-site support, maintenance, commissioning, fault finding, and complex technical troubleshooting
- Proven ability to work independently while supporting and developing colleagues
- Expert working knowledge of at least one Distributed Control System (DCS), with the capacity to expand expertise through training and practical application
- Strong grasp of process control principles and the industries that depend on industrial automation systems
- Demonstrated technical leadership, including complex diagnostics, technical reviews, and risk-based decision-making
- Commercial awareness with experience managing customer relationships, contractual commitments, and technically sound service proposals
- Self-motivated, adaptable, and collaborative, with strong communication skills and excellent written and spoken English
- Availability for the on-call rota and travel throughout the UK, including occasional overseas travel
लाभ
- Competitive salary
- 25 days of annual leave plus bank holidays
- Competitive contributory pension scheme
- Life assurance
- Flexible benefits package with options including holiday trading, health checks, dental and optical care, gym memberships, cycle-to-work support, gadget discounts, and more
- Internal mobility opportunities, mentoring, and access to global projects
- Employee Assistance Programme
- Generous employee referral scheme
- Private medical cover
- Generous bonus scheme
- Company car or cash car allowance
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