NationsBenefits
NationsBenefits
NationsBenefits is a healthcare technology company that combines financial technology, supplemental benefits administration, and member support services. Its offerings include hearing care through NationsHearing, over-the-counter health and wellness products through NationsOTC, and meal delivery via NationsMarket. The company also supports emergency assistance, healthcare transportation, personalized health guidance, and other programs designed to help members access and use their benefits. Its Benefits Pro™ platforms support benefit configuration, member assistance, e-commerce transactions, and related program operations. NationsBenefits uses analytics and tailored programs to help health plans address care gaps, improve member outcomes, and strengthen the benefits experience. With teams spanning healthcare, consulting, and logistics, the company hires across functions connected to benefits technology and service delivery.

Senior Data Analyst | United States (Remote)

NationsBenefits is hiring a Senior Data Analyst to use advanced SQL and Databricks for product, program, and member analytics. The role supports better decisions across healthcare benefits, payment platforms, and engagement solutions.

Description

  • Define KPIs and measurement frameworks with Product and business leaders for products, programs, and strategic initiatives
  • Assess product performance, utilization, adoption, engagement, financial results, and member behavior
  • Build analytical frameworks that explain outcomes, identify causes, and guide next steps
  • Perform detailed analyses to uncover trends, opportunities, anomalies, and business performance drivers
  • Assess new product features, program updates, and broader business initiatives
  • Create ongoing measurement methods to monitor performance over time
  • Use advanced SQL in Databricks to examine large and complex datasets
  • Integrate data from multiple sources to create complete views of customers, members, products, and programs
  • Conduct exploratory, segmentation, cohort, trend, and root-cause analyses
  • Turn analytical results into business implications and actionable recommendations
  • Establish consistent metrics, KPIs, and analytical definitions with Analytics Engineering and other stakeholders
  • Work with engineering teams to address data quality, availability, and modeling problems
  • Validate analytical datasets and help specify reusable Gold-layer datasets and analytical data products
  • Create recurring analytical views and reports for product and business teams
  • Assist with reporting and analysis for external customers
  • Present complex findings through clear visualizations, presentations, and recommendations for technical and non-technical audiences
  • Provide analysis for business reviews, product reviews, client conversations, and strategic planning
  • Act as an analytical partner to Product Managers and business leaders
  • Identify new analytical opportunities and constructively test existing assumptions
  • Explain findings, limitations, assumptions, and uncertainty clearly

Requirements

  • At least five years of experience in data analytics, product analytics, business analytics, or a related field
  • Advanced SQL proficiency and experience analyzing large, complex datasets
  • Substantial experience with Databricks or a comparable modern cloud data platform
  • Proven background in product, program, or business performance analytics
  • Strong knowledge of segmentation, cohort, trend, variance, and root-cause analysis
  • Experience creating KPIs, metrics, and measurement frameworks
  • Ability to turn ambiguous business questions into structured analytical plans
  • Strong data validation, troubleshooting, and problem-solving capabilities
  • Experience presenting analytical findings and recommendations to product and business stakeholders
  • Ability to collaborate effectively with Product, Engineering, Operations, and business teams

Benefits

  • Opportunities for career progression within the organization
  • A fulfilling work environment
  • The chance to help provide high-quality service to internal and external customers

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