Acosta
Acosta
Acosta is a sales and marketing agency serving brands across retail and foodservice. Founded in 1927, the company combines proprietary data, integrated marketing programs, and retail execution services to help clients improve product visibility, reach consumers, and support purchasing decisions across physical stores and online marketplaces. Its work spans the operational and commercial challenges of positioning products in competitive retail environments.

Retail Director, Natural Specialties — Massachusetts Remote

Lead sales and merchandising teams supporting consumer packaged goods clients. Oversee client priorities, retail execution, staffing, performance, and profitability.

Description

  • Build strong communication and relationships with clients and customers to address opportunities and expectations
  • Execute and oversee client objectives
  • Use Learn 360 for store mapping and retail planning
  • Direct the downstream team across the East and Central regions
  • Coach and develop Sales Managers and Unit Managers
  • Coordinate retail deployment to improve execution and effectiveness
  • Track progress and report performance using monthly turnover orders and store cadence
  • Conduct formal reviews of Sales Managers and Unit Managers against sales and merchandising goals
  • Complete periodic evaluations to support ongoing employee development
  • Lead the monthly Topps call with Customer Managers to assess client goals and objectives
  • Partner with Senior Customer Managers on client connections and retail ride-alongs
  • Support Market Managers and Sales Managers in creating workforce and staffing plans for retail organizations
  • Review workforce planning and deployment through DMS and RW3
  • Recruit and select Retail Sales Managers and Unit Managers
  • Prepare retail activity cost analyses to assess client profitability
  • Complete additional duties as assigned

Requirements

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • At least five years of consumer packaged goods experience
  • Knowledge of distributors such as UNFI or KeHE
  • Experience in sales, marketing, merchandising, or administration
  • Strong office management and time management skills
  • Ability to influence others effectively
  • Ability to manage multiple priorities at the same time
  • Strong interpersonal, written, and verbal communication skills, including presentation ability
  • Demonstrated analytical skills and close attention to detail
  • Ability to manage a profit and loss center
  • Assertive, decisive, creative, collaborative, and able to act with urgency
  • Negotiation and delegation skills
  • Highly developed interpersonal and writing skills with exceptional attention to detail
  • Proficiency with PowerPoint, Word, and Excel
  • Ability to sit for extended periods, generally six or more hours per day
  • Ability to use a computer, keyboard, and mouse for extended periods
  • Ability to lift and carry light items, generally 20 pounds or more
  • Ability to occasionally reach, bend, or stoop to access files or office supplies
  • Ability to sustain focus and attention during extended desk-based work
  • Ability to follow clear instructions
  • Ability to perform repetitive motions consistently throughout the workday

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