Sandvik
Sandvik
Sandvik is a global high-tech engineering group serving the manufacturing, mining, and infrastructure industries. Its solutions are designed to improve productivity, profitability, and sustainability, combining engineering expertise with innovation to help industrial customers address evolving operational and environmental challenges. Sandvik’s work spans advanced technologies and smarter industrial practices, with teams contributing to long-term progress across markets worldwide.

Remote Monitoring Analyst - White Pine, Tennessee

Hybrid Remote Monitoring Analyst role with Sandvik Mining focused on equipment health, performance analysis, maintenance recommendations, customer reporting, and digital services support.

Description

  • Use digital services tools to monitor equipment condition, performance, and utilization
  • Analyze machine data for emerging failures, operational inefficiencies, and improvement opportunities
  • Prioritize and investigate abnormal events, alarms, and performance patterns
  • Create and communicate practical maintenance and operational recommendations
  • Follow recommendations through completion and record the results
  • Assist with investigations into equipment failures, recurring events, and critical alarms
  • Act as the main contact for assigned Remote Monitoring Service customers
  • Lead recurring service reviews and present monitoring findings and improvement opportunities
  • Help customers interpret equipment performance data and monitoring recommendations
  • Produce monitoring reports, performance overviews, and technical documentation
  • Keep complete records of recommendations, investigations, and customer communications
  • Maintain data accuracy and consistency across monitoring platforms
  • Assist with onboarding and training for Sandvik digital solutions
  • Encourage customer adoption and effective use of monitoring and reporting platforms
  • Respond to customer questions about digital services and escalate issues as needed
  • Help improve monitoring workflows, reporting practices, and alarm effectiveness
  • Communicate operational insights and recurring trends to internal stakeholders
  • Assist with validating and deploying new monitoring methods and digital capabilities

Requirements

  • High school diploma or GED
  • Technical background working with complete equipment systems, such as mining equipment
  • Self-directed and motivated approach to work
  • Preferred: University degree in mechanical or electrical engineering, or a technical certification in equipment maintenance
  • Preferred: Hands-on technical experience with engines, transmissions, hydraulics, and brakes
  • Must have indefinite legal authorization to work in the United States without employer sponsorship
  • Temporary work authorization, including OPT, does not satisfy this requirement
  • Availability for regular office hours

Benefits

  • Health, dental, and disability coverage through a competitive benefits package
  • 401(k) retirement savings plan
  • Professional skills and competency development
  • Role-related training
  • Opportunities for career progression

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