AdvanceCare
AdvanceCare
201 – 500 Employees
ConsultingInsuranceLogistics
AdvanceCare is a Portugal-based healthcare services and health insurance platform serving individuals, businesses, insurers and medical providers. Its digital services include consumer apps and the myAdvanceCare client portal for claims and digital health cards, as well as symptom checking, online doctor consultations and a health information library reviewed by its scientific board. Through Care & Go, the company also offers a marketplace for on-demand health services. AdvanceCare works with insurers, corporate clients and provider networks in Portugal and Spain.

Program Coordinator, DDA Home Care

Coordinate Tennessee home care services while training for a future DDA Program Manager role. The work covers client care, staff training, audits, records, site visits, and regulatory compliance.

Description

  • Deliver training for staff before and during service.
  • Verify community visits, safety drills, and evacuation plans.
  • Lead monthly PCSP/ISP reviews.
  • Assist with investigations into incidents and reportable events.
  • Create and carry out corrective action plans.
  • Conduct weekly and monthly audits.
  • Make monthly site visits.
  • Collect admission documents and enter client demographic details into PHS.
  • Confirm required 24-hour visits are completed in line with policy.
  • Keep staffing and in-service plans up to date.
  • Apply company policies and procedures and monitor staff adherence.
  • Prepare annual calendars for evacuation drills, medical appointments, reports, and meetings.
  • Send completed schedules to the Program Director.
  • Maintain program books and clients’ permanent files according to policy.
  • Keep emergency contacts, personal records, healthcare plans, and staff contact lists current.
  • Communicate regularly with leaders and colleagues.
  • Carry out other duties as assigned.
  • Train toward a Program Manager role in the DDA Department.
  • Oversee client care and ensure compliance with state and agency requirements.

Requirements

  • Live within one hour of the Hermitage, Tennessee office.
  • Have high-speed internet access.
  • Have a 27-inch or larger monitor, keyboard, and mouse for use with the company-issued laptop.
  • Hold a high school diploma or GED equivalent.
  • Pass a criminal background check.
  • Caregiving and office experience are preferred.
  • Experience in healthcare or a corporate setting is an advantage.
  • Know Google and Microsoft Office applications, including Word, Excel, and PowerPoint, and/or business management software.
  • Bring strong interpersonal, organizational, analytical, documentation, and communication skills.
  • Manage several tasks and projects at once.
  • Work independently with limited supervision.
  • Accept constructive feedback and adjust performance accordingly.
  • Document required information and carry out specialized protocols and program presentations.
  • Review documents, identify issues, and improve productivity.
  • Adapt and learn in a fast-paced environment.
  • Be flexible and willing to learn and respond as work demands change.
  • Be comfortable using software and technology.
  • Submit a resume for consideration.

Benefits

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Paid orientation
  • Paid training
  • Flexible home office arrangements
  • Company-issued laptop
  • Loaner monitors, keyboard, and mouse available when equipment is collected at the office.

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