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Daimler Truck North America develops and delivers vehicles, technologies, and services for the commercial transportation industry. Its portfolio includes medium- and heavy-duty trucks, school buses, chassis, and related transportation solutions associated with Freightliner, Western Star, and Thomas Built Buses. The company brings together engineering, manufacturing, marketing, and service expertise, with a focus on advancing innovation and sustainability across logistics, automotive, and transport.
Product Sales Support Specialist, Motorcoaches
Coordinate U.S. motorcoach orders, compliance, and delivery, connecting Daimler Truck North America’s sales teams with European manufacturing and engineering partners.
United States
Florida$104,000 – $133,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredCustomer SupportDescription
- Connect the sales team with coach manufacturers and European product and engineering teams.
- Manage vehicle specifications, production orders, and related sales documentation.
- Work with Sales Managers to match technical specifications to customer needs.
- Track production schedules, build slots, order changes, and factory inquiries to support accurate, timely delivery.
- Maintain vehicle order records in SAP and related files.
- Submit and track vehicle compliance documents.
- Prepare annual EPA and CARB certification packages and support U.S. regulatory compliance.
- Report on production orders, sales activity, product updates, and market developments.
- Research North American motorcoach trends, segments, regions, and competitors.
- Turn market, field, and customer feedback into recommendations for U.S. product updates.
- Coordinate work across sales, product management, engineering, logistics, and manufacturing.
- Address order and product questions, translating customer and market needs into vehicle specifications and internal processes.
Requirements
- Bachelor’s degree in a related field.
- Five years of relevant experience in sales support, customer service, logistics, product management, or a related B2B setting.
- Strong computer skills, including Microsoft Office, SAP, CRM platforms, and order management tools.
- Strong organization skills and the ability to manage several projects and priorities accurately and efficiently.
- Excellent written and verbal communication skills, with professional customer service etiquette.
- High accountability, integrity, attention to detail, and follow-through.
- Resume must be included with the application.
- German language skills are an exceptional qualification.
- Experience in automotive, commercial vehicles, motorcoaches, or capital equipment is an exceptional qualification.
- Technical knowledge or education in mechanical engineering, commercial vehicles, or a related area is an exceptional qualification.
- Global manufacturing experience is an exceptional qualification.
- Must be legally authorized to work permanently in the United States when applying.
- Final candidates must pass a criminal background check.
- Final candidates may be required to pass a pre-employment drug screen.
Benefits
- Annual bonus program.
- 401(k) company contribution, with matching contributions up to 6%.
- Non-elective company contribution of 3–7%, depending on age.
- At least four weeks of paid vacation.
- More than 13 calendar holidays.
- Eight weeks of paid parental leave.
- Employee assistance program.
- Comprehensive healthcare plans.
- Wellness programs.
- Onsite fitness facilities at some locations.
- Tuition assistance.
- Paid time off for volunteering.
- Short-term and long-term disability plans.
- Relocation assistance for eligible candidates.
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