OneOncology
OneOncology
1,001 – 5,000 Employees
B2BHealthcareSaaS
OneOncology brings together independent community oncology practices to make cancer care more connected, data-informed, and accessible close to home. Its physician-led, patient-centered model is supported by a cloud-based technology network that helps practices use clinical and operational insights, apply current research, and advance value-based care. The organization supports patients across the cancer journey, from prevention and diagnosis through treatment, research, survivorship, palliative care, and hospice services. Its work sits at the intersection of healthcare, B2B technology, and SaaS, with teams supporting both oncology practices and the systems they use to deliver care.

Onsite Medical Front Desk Receptionist – Float, Suffolk County NY

Provide front-desk support across NYCBS cancer-care offices in Suffolk County. Handle patient reception, scheduling, records, payments, and day-to-day office operations as a float.

Description

  • Complete daily office opening and closing procedures
  • Greet patients and visitors with a welcoming, professional approach
  • Support patient comfort and keep the reception area organized
  • Answer calls, address inquiries, resolve concerns, and schedule appointments
  • Collect patient co-pays and reconcile office finances each day
  • Help patients complete required forms and documentation
  • Create and maintain patient records in the practice EMR system
  • Develop and oversee physician schedules in line with established scheduling guidelines
  • Distribute quality-assurance surveys and prevention screenings each day
  • Monitor and respond to Care Team inbox messages in coordination with a nurse
  • Review daily visit lists to confirm required appointments are scheduled
  • Safeguard patient information in accordance with HIPAA confidentiality requirements
  • Provide coverage for other related daily responsibilities as needed
  • Support ongoing office operations by following established policies and procedures
  • Complete assigned special projects

Requirements

  • High school diploma and at least two years of patient-facing reception experience
  • Bachelor’s degree preferred
  • Strong verbal and written communication skills
  • Ability to follow direction and contribute effectively within a team
  • Strong customer service capabilities
  • At least one year of EMR experience preferred
  • Bilingual English and Spanish skills preferred
  • Availability to float among the Riverhead, East Moriches, Wading River, Rocky Point, Mt. Sinai, and Port Jefferson NYH offices

Benefits

  • Health insurance beginning on the first day
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability coverage
  • 401(k) plan
  • Paid time off (PTO)
  • Eight paid holidays, including two floating holidays

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