Nestle
Nestle
Nestle is a Swiss multinational food and beverage company with a broad portfolio spanning coffee, bottled water, dairy products, infant nutrition, confectionery, frozen foods, and pet care. Its products reach consumers worldwide through retail and foodservice channels, supported by large-scale manufacturing and supply-chain operations. On a job aggregator, Nestle’s profile is relevant to candidates exploring opportunities across food and beverage, manufacturing, and logistics, as well as work connected to nutrition, health, and wellness initiatives.

Nespresso Retail Supervisor, Cork

Lead sales performance, customer service and team development at Nespresso’s Cork boutique. Support the boutique’s day-to-day operations for its premium coffee business.

Description

  • Meet boutique sales targets by delivering a premium customer experience and strong overall performance
  • Observe shop-floor activity and give the team feedback with management support
  • Coach the team in customer experience and day-to-day work
  • Provide consistently high-quality customer service
  • Run team training sessions
  • Handle and resolve escalated complaints
  • Oversee internal control processes
  • Conduct audits as needed

Requirements

  • Previous experience supervising a retail shop floor
  • A track record of delivering excellent customer service
  • Strong knowledge of the retail and competitive landscape relevant to Nespresso
  • Enthusiasm for coaching, training and mentoring boutique Sales Assistants
  • Ability to sustain and support a positive, collaborative team culture

Benefits

  • Annual bonus of up to 10%
  • Complimentary Nespresso machine and monthly coffee pod allowance
  • 25 days of annual leave, plus bank holidays
  • Focus on personal development and growth

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