Citadelle
Citadelle
11 – 50 Employees
Citadelle is a legal, tax, and accounting company founded in 2024. Its profile is relevant to professionals researching opportunities with firms that combine these areas of expertise.

IT Administrator (Onsite) – Rottweil, Germany

IT Administrator supporting Microsoft infrastructure for Citadelle’s regional IT services operation. The role covers customer environments, networks, servers, and first- and second-level support.

Description

  • Administer, install, configure, and support client and server systems in Microsoft environments
  • Manage Windows Server services and applications, including Active Directory, DHCP, DNS, Exchange, and SQL Server
  • Install, configure, and maintain customer networks, internet and VPN connections, and printer systems
  • Investigate, analyze, and resolve technical issues
  • Assess requirements and advise customers on suitable solutions
  • Provide technical support for quotation preparation
  • Support end users and contribute to IT projects
  • Take operational responsibility for delivering IT services to customers
  • Handle first- and second-level support requests
  • Record, classify, and document user issues in the ticketing system
  • Attend an in-person interview with the future supervisor

Requirements

  • Broad and substantial IT expertise
  • Completed vocational training as an IT specialist for system integration, IT systems technician, or a comparable IT qualification; career changers with equivalent skills are also welcome
  • Initial professional experience in IT support, preferably with direct customer contact
  • Category B driving license
  • Ability to work independently and in a structured manner
  • Strong communication abilities
  • Open, authentic, and customer-oriented manner
  • Very good German and good English skills
  • Knowledge of Windows client and server environments
  • Knowledge of VMware and Hyper-V virtualization
  • Knowledge of Active Directory, Office 365, Exchange, DNS, DHCP, and Group Policy
  • Knowledge of backup solutions
  • Knowledge of networks and firewalls
  • Knowledge of configuring and setting up VoIP telephone systems is an advantage

Benefits

  • Continuous opportunities for professional development
  • Corporate benefits offering employee discounts and special terms
  • Company membership in EGYM Wellpass with access to sports, fitness, and leisure facilities
  • Employer contributions to occupational pension schemes
  • Annual company summer celebration
  • Agile working environment with lean structures and a collaborative, equal-status culture
  • Quick feedback and an efficient hiring process
  • Optional trial workday

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