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Travelers
Travelers
H1B Visa SponsorConsultingInsuranceLogistics
Travelers is an insurance company serving individuals and businesses with coverage supported by specialty expertise, risk control, underwriting, technology and analytics, and sales teams. Its work centers on helping customers prepare for uncertainty while developing new approaches to insurance and planning for future risks. Travelers also highlights community involvement, diversity, sustainability, continuous learning, and professional growth across its operations in the United States, Canada, and Europe. Its career opportunities span roles for experienced professionals and emerging talent.
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Infrastructure Engineer II, Microsoft 365 and Exchange

Travelers seeks an Infrastructure Engineer II to manage Microsoft 365, Exchange, and Teams infrastructure in its property and casualty insurance environment. The role focuses on automation, Tier 3 troubleshooting, migrations, upgrades, and operational improvement.

USUnited StatesCTConnecticut
$114,700 – $189,200 / year
HybridFull-timeMiddleSeniorEnglish RequiredInfrastructure Engineer
AzureDNS

Description

  • Oversee and enhance enterprise Microsoft 365 messaging and collaboration services
  • Operate Exchange Online and on-premises Exchange Server across a hybrid environment
  • Manage Azure AD Connect, mail flow, mailboxes, distribution groups, routing policies, server health, queues, retention, and archiving
  • Administer enterprise Teams policies, meetings, client updates, and Teams Phone System capabilities
  • Support integrations among Exchange, SharePoint, and OneDrive
  • Automate onboarding, offboarding, licensing, mailbox provisioning, Teams configuration, batch changes, health reporting, usage analysis, monitoring, configuration management, patching, and backups with PowerShell
  • Resolve Tier 3 incidents and perform root cause analysis
  • Coordinate escalations with Microsoft Support
  • Plan and deliver Exchange updates, mailbox migrations, Microsoft 365 feature rollouts, and potential tenant-to-tenant migrations
  • Follow testing and change-management procedures
  • Develop technical documentation, runbooks, and training materials
  • Partner with Network, Security, and Help Desk teams

Requirements

  • Bachelor’s degree in Computer Science, a related STEM field, or equivalent professional experience
  • At least five years of relevant infrastructure or systems engineering experience
  • A bachelor’s degree in Computer Science or a related STEM field, or equivalent experience, together with four years of infrastructure engineering experience
  • Advanced experience with hybrid Exchange and Microsoft Teams
  • Experience supporting SharePoint Online and OneDrive for Business
  • Understanding of Exchange architecture
  • Knowledge of Teams policies and voice capabilities
  • Understanding of Azure AD identity and security
  • Knowledge of Conditional Access and multifactor authentication
  • Proficiency with PowerShell
  • Knowledge of Windows Server, Active Directory, DNS, networking, and monitoring
  • Availability for occasional after-hours maintenance or critical-incident response

Benefits

  • Performance-based cash incentive awards
  • Health insurance beginning on the first day of employment for employees and eligible family members
  • 401(k) matching dollar for dollar on the first 5% of eligible pay
  • Paying it Forward Savings Program with annual 401(k) contributions for eligible student loan payments
  • Pension Plan fully funded by Travelers
  • At least 20 days of paid time off each year
  • Nine paid company holidays
  • Wellness program offering tools, discounts, and resources
  • Free professional counseling, health coaching, and mental health resources
  • Matching Gift and Volunteer Rewards program
  • Flexible hybrid work arrangement

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