TRUMPF North America
TRUMPF North America
501 – 1,000 Employees
HealthcareManufacturing
TRUMPF North America is the regional subsidiary of TRUMPF SE + Co. KG, serving the manufacturing sector with sheet metal fabrication machinery, industrial laser systems, and related electronics. Based in Farmington, Connecticut, the company supports Industry 4.0 and advances manufacturing through long-term thinking, technical innovation, and an environment that encourages employees to develop new ideas.

Field Service Engineer - Milwaukee, WI (Onsite)

Install, diagnose, repair, and maintain TRUMPF CNC machinery while supporting customers through nationwide travel. The role includes technical troubleshooting, equipment training, cross-functional collaboration, and detailed service reporting.

Description

  • Install, troubleshoot, maintain, and repair TRUMPF CNC machines.
  • Develop strong, lasting relationships with customers.
  • Work directly with customers and equipment to keep machines operating within required tolerances.
  • Partner with Product Support for technical guidance and provide diagnostic feedback.
  • Use visual indicators, software, and diagnostic equipment to identify machine problems.
  • Follow repair manuals and work orders, recommending technical documentation updates when appropriate.
  • Assemble, install, align, clean, and replace or fit components to maintain machinery and equipment.
  • Accurately communicate technical conditions and machine data to PSG and management.
  • Collaborate with applications, sales, engineering, production, and other cross-functional teams.
  • Train customers onsite in machine operation and repair procedures.
  • Complete organized service reports for every repair assignment.

Requirements

  • Associate degree or technical school qualification in engineering principles, or an equivalent combination of education and practical experience.
  • Experience with computer software, file management, electronics, digital circuits, wiring, mechanics, and hydraulics is helpful.
  • Maintain a clean, valid driver's license and driving record.
  • Available for 100% nationwide travel, including overnight stays and occasional weekend and international travel.

Benefits

  • 401(k) retirement plan with a generous company match.
  • Comprehensive medical, dental, and vision coverage, including employer HSA contributions and fully employer-paid vision premiums for employees and eligible dependents.
  • Tuition reimbursement and student loan guidance to support ongoing education.
  • Paid family and parental leave, along with comprehensive reproductive and family health resources.
  • Paid time off from the first day of employment and 11 company-paid holidays.
  • Employer-paid life insurance equal to twice base salary, plus short- and long-term disability coverage.
  • Gym membership subsidy.
  • Employee referral bonuses.
  • Recognition awards.
  • Scholarship program for employees' children.

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