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Revvity
Revvity
ConsultingHealthcareLogistics
Revvity is a healthcare and life sciences company that develops solutions for research, diagnostics, and clinical testing. Its products and services support genomic analysis, drug discovery, precision medicine, cell and gene therapy, clinical diagnostics, and laboratory automation. Revvity works with customers across academia, pharmaceutical and biotechnology companies, clinical laboratories, and healthcare, helping teams advance scientific research and bring diagnostic and therapeutic innovations to market.
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Field Service Engineer, Laboratory Instruments

Install, maintain, and repair Revvity laboratory and diagnostic instruments at customer sites across a regional territory. The role combines customer support, preventive maintenance, service documentation, and support for service contract and instrument sales.

USUnited StatesILIllinoisMOMissouri
$60,000 – $88,000 / year
RemoteFull-timeJuniorMiddleEnglish RequiredField Engineer

Description

  • Install, validate, perform IQ/OQ, maintain, verify performance, and repair Revvity diagnostic and laboratory instruments at customer sites.
  • Provide technical service and customer support across an assigned geographic area.
  • Help reduce service recalls.
  • Travel frequently within the region.
  • Perform scheduled maintenance for contract customers, remedial maintenance for non-contract customers, and applicable warranty work.
  • Complete preventive maintenance visits within required schedules and performance standards.
  • Apply installation, warranty, and service agreement terms when preparing billing information.
  • Promote new service contracts, contract upgrades, and instrument add-ons.
  • Promote customer purchases of training, support, software, laboratory services, and field-installed computer hardware upgrades.
  • Support local sales representatives in securing new instrument orders.
  • Contribute to divisional profitability through labor and travel, parts, support, installation, and consumables orders.
  • Keep electronic and repair records current for dispatch, inventory, and service support.
  • Submit required reports on time.
  • Manage assigned company assets, including vehicles, tools, test equipment, telecommunications equipment, and service parts inventory.
  • Monitor inventory and maintain appropriate records.
  • Build technical and interpersonal skills through company-sponsored training and development.
  • Earn higher-level certification and maintain the certification criteria for the CSE position.

Requirements

  • Associate or technical degree or military experience plus at least four years of instrument installation, repair, and maintenance experience; or a bachelor's degree in life sciences, electronics, mechanics, biotechnology, or another STEM field plus at least two years of relevant experience.
  • Valid driver's license and a good driving record.
  • Ability to operate a motor vehicle safely.
  • Ability to travel frequently over long distances and stay overnight.
  • Ability to travel by air, vehicle, or other means as business requires, up to 40%.
  • Knowledge of laboratory safety practices.
  • Ability to follow written and verbal instructions.
  • Ability to read and understand technical bulletins and service manuals.
  • Ability to work within time constraints.
  • Ability to maintain alertness and concentration.
  • Ability to work safely around potential electrical, chemical, radiologic, and biological hazards while using universal precautions.
  • Ability to use a personal computer to enter data and generate reports.
  • Clear, effective communication with customers, peers, managers, and other technical support professionals.
  • Experience with radioisotope detection systems, including beta and gamma counters.
  • Electromechanical troubleshooting skills.
  • Ability to regularly walk, stand, sit, speak, hear, and use hands or fingers to handle, feel, or operate objects, tools, or controls.
  • Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl.
  • Ability to remain stationary for more than 25% of the time.
  • Ability to frequently lift or move up to 25 pounds and occasionally lift or move up to 100 pounds.
  • Close-range, distance, color, peripheral, and depth vision, and ability to adjust focus.

Benefits

  • Medical, dental, and vision insurance options
  • Life and disability insurance
  • Paid time off
  • Parental benefits
  • Compassionate care leave
  • 401(k) with company match
  • Employee stock purchase plan