Roche
Roche
Roche is a global healthcare company combining pharmaceutical research and development with diagnostic testing and digital health. Its work focuses on improving patient outcomes through earlier detection, more targeted treatments, and science-led innovation, including AI-enabled tools. The company develops solutions for complex diseases such as cancer and neurological conditions while working with healthcare systems, research partners, and other stakeholders around the world.

Executive Director, National Accounts – Commercial Health Systems

Lead Genentech’s national commercial health-system partnerships across oncology, neurology, ophthalmology, immunology, and cardiovascular-renal-metabolism. Drive patient access, enterprise alignment, portfolio performance, and team development.

Description

  • Provide strategic leadership across Genentech’s portfolio to address care gaps, support product demand, and help patients initiate and remain on therapy.
  • Lead teams serving major commercial health systems, group purchasing organizations, and affiliated professional societies.
  • Build executive alignment with health-system C-suites through value creation beyond contractual arrangements.
  • Develop outcomes frameworks, improve operational pathways, and implement population-health initiatives across the portfolio.
  • Advance business performance, organizational impact, customer and patient outcomes, and team effectiveness.
  • Coach teams to connect biopharma capabilities with health-system C-suite operating priorities.
  • Create governance routines, shared incentives, and peer accountability across matrixed field teams.
  • Coordinate a multispecialty portfolio spanning oncology, neurology, ophthalmology, immunology, and cardiovascular-renal-metabolism.
  • Develop account plans with measurable milestones that translate national alignment into facility-level execution.
  • Reduce organizational silos while scaling best practices and cross-functional knowledge sharing.
  • Expand sustainable patient access while maintaining financial discipline and product profitability.
  • Build strategic relationships and lead national initiatives across Commercial, Medical, Government, and other functions.
  • Assess portfolio trade-offs and direct resources toward strategic priorities.
  • Present Genentech product clinical and value propositions using on-label clinical evidence.
  • Develop executive customer relationships focused on policy, market dynamics, and care-delivery innovation.
  • Lead compliant use of approved products, data insights, emerging technology, and artificial intelligence.
  • Ensure strong execution and commercial performance.
  • Respond to marketplace changes and help shape the Customer Engagement organization.
  • Promote feedback, transparency, continuous learning, inclusion, trust, belonging, and psychological safety.
  • Coach employees and manage performance in partnership with People & Culture.
  • Develop talent through mentorship, coaching, career guidance, recognition, and professional development.
  • Support talent attraction, retention, and career advancement.

Requirements

  • Bachelor’s degree required.
  • At least 15 years of commercial experience in life sciences, such as pharmaceuticals or biotechnology, or related industries.
  • Documented success delivering high-impact results.
  • Strong business acumen gained through extensive industry experience; an MBA or related postgraduate degree is preferred.
  • Proven success creating and executing strategic plans in complex healthcare settings, including managed care, contracting strategy, administration, and pull-through execution.
  • Ability to lead complex cross-functional account teams through ambiguity without an established playbook.
  • Ability to align matrixed teams around shared objectives.
  • Exceptional executive presence and communication skills.
  • Demonstrated ability to lead, influence, and build consensus in a matrixed organization, regardless of direct reporting relationships.
  • Proven success building high-value partnerships with external customer executives and internal cross-functional colleagues.
  • Commitment to continued personal development and developing others.
  • Thorough knowledge of external laws, industry compliance standards, and company policies governing healthcare and pharmaceuticals.
  • Willingness to travel overnight.
  • Ability to operate a company-provided or personal vehicle; motor vehicle record checks may apply.
  • Ability to sit for extended periods.

Benefits

  • Incentive compensation is calculated and paid under the applicable Incentive Compensation Plan.
  • Benefits are described at the provided link.
  • Equal opportunity employment.
  • Disability accommodations are available for the online application process.

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