Remote Healthcare Virtual Assistant (Mexico, Part-Time)
My Hero VA
Manage caregiver documentation, credentials, and training coordination for a U.S. staffing agency. This remote role is based in Mexico and offers 25 hours per week.
Open
Core-VA Solutions provides virtual healthcare assistants to long-term care facilities, medical offices, and therapy practices. Its team includes professionals with nursing and health-related degrees who support patient communication, appointment scheduling, insurance benefits verification, claims processing, medical billing, and medical records management. By taking on these administrative and insurance-related workflows, Core-VA Solutions helps healthcare organizations operate more efficiently while keeping their focus on patient care.
EHR Administrative Specialist – Philippines Remote
Support U.S. healthcare clients with EHR administration, records management, data extraction, Excel reporting, and implementation coordination. This full-time position is fully remote in the Philippines with Core-VA Solutions.
Description
- Manage daily administrative work for EHR operations and assigned healthcare projects
- Organize documents, track follow-ups, and maintain orderly administrative workflows
- Assist the on-site team with EHR assignments and project deliverables
- Accurately enter, update, and maintain patient and employee data in the EHR
- Check records for completeness, accuracy, and consistency
- Keep electronic records organized, current, and accessible
- Use Data Pulls or comparable EHR extraction tools to retrieve healthcare system data
- Format and organize extracted information in Microsoft Excel for reporting, analysis, and operational use
- Support recurring reports, data requests, and other EHR reporting activities
- Join weekly onboarding and implementation meetings
- Coordinate with implementation personnel and client staff on priorities, milestones, and deliverables
- Share updates, questions, and follow-up items clearly and professionally
Requirements
- At least two years of administrative support experience, preferably serving U.S.-based clients or healthcare organizations
- Practical experience using EHR or EMR systems
- Experience with Data Pulls, data extraction, EHR reporting, or comparable healthcare data tools
- Strong Microsoft Excel capability, including managing and organizing large datasets
- Healthcare administration, medical administration, or EHR support experience is strongly preferred
- High attention to detail and accuracy when handling sensitive information
- Strong organizational, communication, follow-through, and time-management skills
- Willingness and ability to learn new systems, processes, and technologies
- Ability to work independently while remaining responsive and collaborative
- A bachelor’s degree in Business Administration, Healthcare Administration, HR, IT, or a related discipline is preferred but not required
- Experience with CareLogic, Credible, NextGen, athenahealth, eClinicalWorks, or other EHR/EMR platforms that support data extraction and reporting is highly encouraged
Benefits
- Fully remote work-from-home arrangement
- Paid time off
- Six U.S. public holidays observed
- Structured training and support for building confidence and independent working ability
- Respectful, collaborative workplace centered on trust, autonomy, and open communication
- Long-term career opportunity with a stable, growing organization
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