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ICF
ICF
5,001 – 10,000 Employees
H1B Visa SponsorHealthcareLogisticsMarketing
ICF is a global consulting and technology services company working with government and commercial clients on complex challenges across Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. Its teams combine data and analytics, artificial intelligence, cybersecurity, and sector expertise to develop and deliver practical solutions. ICF also focuses on corporate citizenship and sustainability, including efforts that support social programs, community development, and a lower-emissions future. The company operates internationally, with a notable European presence in Belgium, Spain, and the UK.
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Domestic Violence Housing Coordinator, Homeless Services — California Remote

Coordinate survivor-centered housing referrals and placements for ICF’s homelessness services work. Support HUD Coordinated Entry, housing navigation, partner collaboration, safety planning, and confidential service coordination.

USUnited StatesCACalifornia
$74,090 – $125,954 / year
RemoteFull-timeJuniorMiddleEnglish RequiredGeneral

Description

  • Coordinate HUD Coordinated Entry processes for housing identification, matching, referrals, applications, and placements serving survivors of domestic and related violence
  • Maintain current knowledge of emergency, transitional, rapid rehousing, permanent supportive, affordable, rental-assistance, and mainstream housing resources
  • Match eligible households with housing options using program criteria, survivor preferences, safety needs, household composition, accessibility, geography, and resource availability
  • Guide survivors through housing searches and applications, including documentation, landlord communication, eligibility checks, and move-in coordination
  • Track referrals and applications through placement, resolving delays, barriers, and coordination gaps
  • Arrange warm handoffs to victim services, legal aid, benefits, behavioral health, childcare, transportation, and other community resources
  • Partner with housing providers to address eligibility, documentation, referral acceptance, reasonable accommodations, and placement timelines
  • Identify and address system- and program-level obstacles affecting housing access and stability
  • Incorporate survivor-defined safety considerations into housing searches, referrals, communications, case conferences, and placements
  • Safeguard personally identifying and location information through secure communication practices
  • Keep accurate, protected records covering referrals, searches, openings, placement progress, and service connections
  • Use approved databases to track referral timeliness, acceptance, search duration, move-in progress, unsuccessful referral causes, and resource use
  • Escalate safety and confidentiality concerns through established supervisory and organizational protocols
  • Ensure Coordinated Entry procedures do not delay emergency shelter, crisis intervention, hotline support, or immediate safety services
  • Contribute to quality assurance reviews while protecting survivor identities and confidential locations
  • Recommend operational improvements addressing safety, equitable access, referral efficiency, housing choice, and placement results
  • Review de-identified or aggregate data to identify disparities, barriers, service gaps, and improvement opportunities
  • Create operational guides, referral tools, training materials, FAQs, and related resources
  • Convert housing, Coordinated Entry, confidentiality, and program requirements into clear procedures
  • Provide coaching and technical assistance on safe referrals, information sharing, housing matching, and survivor-centered engagement

Requirements

  • Bachelor’s degree in human services, public policy and administration, social work or welfare, or another clinical or health-related field; equivalent experience may be considered
  • Master’s degree preferred
  • At least two years of directly related experience with Continuum of Care and HUD Coordinated Entry programs
  • Working knowledge of Continuum of Care and HUD Coordinated Entry requirements, including the CoC Program interim rule and HUD Notice CPD-17-01
  • Familiarity with Violence Against Women Act housing protections, confidentiality rules, and other applicable federal requirements
  • Experience facilitating survivor-centered case conferences or multidisciplinary housing coordination using trauma-aware practices
  • Experience managing multi-agency initiatives and stakeholder partnerships
  • Experience with data management systems, comparable victim services provider databases, and IT privacy and security standards
  • Strong project management, facilitation, problem-solving, and organizational abilities
  • Ability to manage competing priorities in a fast-changing environment while meeting strict deadlines
  • Experience with landlord engagement, housing searches, rental assistance, lease-up, or move-in coordination
  • Knowledge of fair housing, reasonable accommodation, language access, and housing protections for survivors
  • Experience supporting people across diverse racial, cultural, linguistic, disability, gender-identity, and socioeconomic backgrounds
  • Experience developing Coordinated Entry policies, procedures, or quality assurance frameworks

Benefits

  • Equal opportunity employer
  • Reasonable accommodations are available for disabled veterans, people with disabilities, and individuals with sincerely held religious beliefs
  • Confidential accommodation assistance is available throughout the application and employment process

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