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The Cigna Group is a global healthcare and insurance company serving individuals, families, employers, brokers, providers, and Medicare beneficiaries. Its offerings span medical, dental, pharmacy, behavioral health, supplemental coverage, employer-sponsored plans, individual and family insurance, Medicare, and international health insurance across more than 200 countries. The company also provides digital member services through myCigna, including telehealth and claims management, with products delivered through operating subsidiaries and regional affiliates.
Director, Enterprise Legal Management and Legal Technology
Lead enterprise legal management strategy, governance, and optimization for The Cigna Group. Oversee legal technology administration, automation, analytics, user adoption, and vendor partnerships.
Description
- Own the Enterprise Legal Management platform as its strategic business leader.
- Direct platform administration, configuration, testing, releases, enhancements, and continuous optimization.
- Set governance and operating standards for matter management, e-billing, workflows, access, data quality, and reporting.
- Create and deliver the ELM roadmap in partnership with Legal Operations and business leadership.
- Collaborate with Legal, IT, Finance, Procurement, and vendors on scalable technology and process improvements.
- Lead user adoption, training, change management, and platform best practices.
- Produce reporting, dashboards, and analytics for legal operations, spend management, and decision-making.
- Assess and implement legal technology enhancements, integrations, automation, and emerging capabilities.
- Manage vendor relationships and oversee technology delivery aligned with Legal Operations goals.
Requirements
- Bachelor’s degree or equivalent practical experience.
- At least seven years supporting Legal Operations, Enterprise Legal Management, legal technology, or related legal systems.
- Hands-on experience administering, managing, or optimizing ELM and e-billing platforms such as TeamConnect, Collaborati, Legal Tracker, Onit, SimpleLegal, Mitratech, or comparable solutions.
- Strong understanding of legal matter management, e-billing, legal spend management, outside counsel management, workflow automation, and reporting.
- Experience acting as a business, platform, or product owner, or administrator, for enterprise legal technology solutions.
- Proven ability to lead cross-functional initiatives and collaborate with Legal, IT, Finance, Procurement, vendors, and business stakeholders.
- Strong analytical, project management, problem-solving, and communication capabilities.
- Experience assessing, implementing, or improving legal technology platforms and related business processes.
- Ability to combine strategic planning with hands-on delivery in a fast-paced environment.
- For home working, access to cable broadband or fiber-optic internet with at least 10 Mbps download and 5 Mbps upload speeds.
Benefits
- Eligibility for an annual bonus.
- Eligibility for a long-term incentive plan.
- Medical coverage.
- Vision coverage.
- Dental coverage.
- Well-being and behavioral health programs.
- 401(k) plan.
- Company-paid life insurance.
- Tuition reimbursement.
- At least 18 days of paid time off annually.
- Paid holidays.
- Leaves of absence.
- Remote or hybrid work option.
- Cable broadband or fiber-optic internet service required for home working.
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