Two Circles
Two Circles
Two Circles is a sports consultancy focused on helping sports organisations build stronger, more valuable relationships with their fans. The company combines strategy, audience insight, sales, marketing, content, data, and technology to support direct-to-consumer and business-to-business growth across media, sponsorship, and marketing partnerships. Its international team works with leading sports properties from nine offices worldwide, helping clients develop sustainable commercial opportunities and shape the future of the sports industry.

Delivery Director, North America Technology, Vancouver Hybrid

Lead technology delivery across Two Circles’ North American portfolio in a senior hybrid role based in Vancouver. Oversee complex programmes, resource planning, commercial performance, governance and delivery leadership.

Description

  • Own the North American technology delivery portfolio at a senior level
  • Embed and continually improve Two Circles’ delivery frameworks, governance and operating cadence across the region
  • Standardize delivery planning, reporting, escalation and decision-making across programmes
  • Serve as the senior escalation point for complex delivery, resource and commercial issues
  • Act as the EVP’s principal delivery partner, managing operational complexity across the portfolio
  • Work with Product and Go-To-Market leaders on resourcing, priorities and delivery trade-offs
  • Represent North American delivery to senior technical and non-technical stakeholders, including client executives
  • Define resource planning, capacity management and utilization practices across North America
  • Ensure teams consistently use approved tools and processes to record time and effort accurately
  • Collaborate with commercial and finance teams on margin management, forecasting and Statements of Work
  • Surface delivery risks early and lead the response to keep programmes on track
  • Work with Delivery Directors in EMEA and APAC to align global standards, tools and expectations
  • Lead, mentor and develop delivery leaders across Programme and Delivery functions
  • Foster a transparent, collaborative culture centered on continuous improvement
  • Develop trusted partnerships across delivery, engineering, product and client-facing teams

Requirements

  • Substantial senior delivery leadership experience, ideally as a direct partner to an executive such as a CTO, EVP or equivalent
  • Demonstrated success delivering complex digital products, SaaS platforms or data-led programmes in a consultancy, agency or product-focused technology organization
  • Experience implementing delivery frameworks, governance structures and operating models at scale, particularly in rapidly growing organizations
  • Hands-on experience with resource management, utilization, delivery tools and time tracking
  • Background in global or multi-region delivery organizations, with the credibility to work alongside senior delivery leaders across the business
  • Strong commercial judgment and experience using delivery data to support margin management, forecasting and client outcomes
  • Excellent stakeholder communication and management skills, including the ability to influence senior technical and non-technical audiences and client executives
  • Proven ability to perform effectively in fast-moving, ambiguous and high-pressure environments during a period of significant North American growth and change

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