Starr Insurance
Starr Insurance
Starr Insurance is an international insurance and investment organization serving businesses across a wide range of industries. Its offerings include commercial property and casualty insurance, along with travel and accident coverage. Founded in Shanghai in 1919 by Cornelius Vander Starr, the company combines long-standing insurance expertise with operations spanning 128 countries across six continents.

Construction Claims Manager

Manage construction casualty claims for Starr Insurance, from coverage and liability investigations through settlement negotiations. The role involves working with insureds, claimants, brokers, counsel, vendors, and third-party administrators.

Description

  • Review and manage new and existing primary construction claims involving Starr policyholders, including oversight of third-party administrators
  • Investigate claims to assess coverage, liability, and damages
  • Collect supporting records, documentation, and evidence from relevant parties
  • Coordinate with insureds, claimants, brokers, attorneys, and vendors
  • Negotiate claim settlements
  • Keep claim files, records, and lifecycle documentation accurate and current
  • Produce detailed reports, summaries, and correspondence for management review
  • Spot possible fraud indicators and escalate concerns through the appropriate channels
  • Participate in virtual and in-person mediations, settlement conferences, and potentially trials
  • Support department initiatives, including claims process improvements and compliance reviews
  • Respond to inquiries promptly and professionally while maintaining a high standard of customer service

Requirements

  • Bachelor’s degree
  • Preferred: 3–7 years of claims experience in the construction insurance sector
  • Working knowledge of primary casualty insurance concepts, policy wording, and regulatory requirements
  • Complete any required insurance licensing within six months of joining
  • Demonstrated analytical, investigative, and problem-solving abilities
  • Strong written and verbal communication skills
  • Proficiency with claims management platforms and Microsoft Office
  • Willingness to learn new concepts in a collaborative workplace
  • Ability to work independently
  • Highly organized, detail-focused, and capable of managing time effectively

Benefits

  • Competitive compensation and benefits package
  • Mentorship plus opportunities for professional development and advancement
  • Collaborative, supportive workplace
  • Comprehensive training and development opportunities
  • Career progression toward more complex claims and coverage lines

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