The Liberty Company Insurance Brokers, LLC is a U.S.-based insurance brokerage and risk management firm serving businesses and individuals across sectors including consulting, healthcare, and logistics. Its services span commercial and personal insurance, employee benefits, retirement plan consulting, HR support, wellness programs, claims assistance, and risk management. The company also partners with insurance agencies through administrative and technology services, with regional operations in California, Florida, and Illinois. Its team develops tailored coverage and risk strategies for employers, agencies, and their clients.
Commercial Lines Account Manager (Florida Remote)
Manage large commercial construction insurance accounts in New York and New Jersey from a remote position based in Florida. Oversee renewals, policies, coverage, billing, and client service for The Liberty Company Insurance Brokers.
Description
- Deliver prompt, accurate, and courteous service to clients, producers, and company staff.
- Obtain, maintain, expand, and service existing accounts in line with agency procedures and carrier requirements.
- Manage mid-size and large commercial construction insurance accounts.
- Support client service, guidance, and training in partnership with the Account Executive or Department Lead.
- Prepare submissions for new and renewal business, market accounts, and develop proposals.
- Prepare change requests and verify audits and policies for accuracy.
- Create and organize new account files in Applied EPIC.
- Invoice agency-billed transactions within 48 hours and collect premiums.
- Alert producers to unpaid audits and request appropriate follow-up.
- Review upcoming renewals with producers at least 120 days before expiration and establish marketing strategies.
- Prepare and process cancellations and follow up on cancellation notices.
- Address carrier memos and complete required updates.
- Handle client requests for ID cards, evidence of property, certificates of insurance, and binders.
- Review policies and related documents before delivering them to insureds.
- Assess exposures, negotiate and interpret coverage, and review coverage with clients.
- Assess client needs and recommend appropriate additional coverage.
- Keep producers informed about significant account activity.
- Review aged receivables, renewal and expiration reports, and suspense reports.
- Maintain comprehensive records of client activity and correspondence in EPIC.
- Use the EPIC suspense system to follow up on outstanding items.
- Organize workload and reduce outstanding backlogs.
- Contribute to special projects and perform other assigned duties.
- Stay informed about rate, form, and coverage changes through bulletins, trade publications, and seminars.
- Respond to phone calls and emails within 24 hours.
- Complete client requests within 24 hours.
Requirements
- High school diploma or equivalent required.
- A college degree is preferred.
- A professional insurance designation is advantageous.
- Extensive experience with and knowledge of large commercial construction insurance in the New York and New Jersey markets.
- Experience with Applied EPIC or a comparable agency management system.
- Knowledge of commercial insurance products and practices.
- Knowledge of construction insurance in New York and New Jersey is highly desirable.
- Strong listening skills.
- Careful attention to detail.
- Positive, constructive approach to work.
- Must satisfy applicable state insurance licensing requirements for roles that require a license.
- Must not be disqualified or barred from licensure, or prohibited from conducting the insurance business under Title 18 U.S. Code §§1033 and 1034.
Benefits
- Competitive compensation.
- Comprehensive benefits.
- Paid time off.
- Paid training.
- Stress management programs.
- Community service opportunities.
- A workplace that emphasizes wellness.
- A collaborative, team-oriented workplace.
- Seminars and classes for professional knowledge and skill development.
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