Demant
Demant
Demant is a hearing healthcare group that develops technologies, solutions, and expertise to help people hear better. Its work spans hearing care, hearing aids, diagnostic equipment, and related services, bringing together healthcare knowledge, technical innovation, and a long-standing focus on improving hearing outcomes.

Clinic Coordinator, Aberdeen (Onsite)

Coordinate appointments and patient support at Audika’s Aberdeen hearing care centre. Handle administration, customer service, sales support, and branch presentation while assisting hearing care professionals.

Description

  • Optimise appointment scheduling, confirm bookings, and coordinate with colleagues
  • Support hearing care professionals with customer care across hearing centres, day clinics, and home visits
  • Maintain accurate customer records in line with GDPR requirements
  • Complete reporting duties, including stock record management
  • Promote the Wellness programme, accessories, and care plans
  • Answer calls promptly and build strong customer relationships
  • Keep the clinic clean and maintain literature displays to brand standards

Requirements

  • Available to work full time, Monday to Friday, from 9am to 5pm
  • Friendly and able to influence others through positive interactions
  • Self-motivated and competitive, with the drive to meet and exceed targets
  • Logical and proactive when handling challenging situations
  • Personable, enthusiastic, and confident in communication
  • Strong commitment to delivering exceptional customer service

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