Global Payments Inc.
Global Payments Inc.
Global Payments Inc. is a global commerce technology company operating across finance, fintech, and B2B services. Its platform supports more than 4 million customers and processes approximately 66 billion transactions each year, helping businesses manage payments and related commerce operations. A workforce of about 27,000 people contributes across technology, sales, customer service, and other functions, creating opportunities for professionals interested in building and supporting tools used by businesses worldwide.

Client Relations Account Manager II – Cincinnati, OH (Hybrid)

Manage relationships and account servicing for enterprise clients at Worldpay. Resolve issues, coordinate support, and help maintain client retention.

Description

  • Build positive, consistent relationships with assigned clients.
  • Act as the primary contact for issue resolution and client retention.
  • Build effective working relationships with clients and Worldpay teams.
  • Coordinate with clients, relationship managers, and internal teams to deliver account support.
  • Complete required paperwork and put operational arrangements in place for assigned accounts.

Requirements

  • Build and maintain effective working relationships with colleagues and clients.
  • Strong organizational and time management abilities.
  • Broad understanding of Worldpay products and related services.
  • Ability to analyze issues and develop solutions.
  • Banking or finance experience is an advantage.
  • If conditionally offered employment in the United States, complete a required drug test.
  • Reasonable accommodations are available to individuals with qualified disabilities.

Benefits

  • Medical, dental, and vision coverage.
  • Employee assistance programs.
  • Paid time off.
  • Employee recognition programs.
  • Retirement and investment options.
  • Charitable gift matching.
  • Worldwide service days.

Related Jobs