MSX International
MSX International
MSX International provides consulting and technology-enabled services for the automotive industry. Its work focuses on improving sales performance, strengthening customer engagement, and optimizing vehicle repair operations, including through artificial intelligence. The company helps automotive businesses streamline processes, improve efficiency, and respond to changing needs across the mobility sector.

Automotive Warranty Auditor – France

MSX International is seeking a mobile automotive warranty auditor to assess warranty documentation and after-sales processes across dealerships in France. The role focuses on identifying compliance issues, improving dealership performance, and supporting practical corrective action plans.

Description

  • Evaluate after-sales operations and warranty-file compliance across the manufacturer’s French dealership network
  • Check repair quality and document handling against manufacturer standards
  • Gather case information, organize site visits, and prioritize audit checkpoints
  • Compare repair orders, replaced components, and manufacturer procedures with contractual and warranty obligations
  • Detect compliance gaps, billing or coverage irregularities, and opportunities to improve operations
  • Discuss findings with Warranty and After-Sales Managers and recommend practical solutions
  • Partner with the After-Sales Manager on a roadmap to resolve discrepancies and strengthen site performance
  • Present audit results and corrective-action plans to dealership leadership
  • Submit precise activity reports and answer advisory questions from dealers and the wider dealership network

Requirements

  • Background in automotive after-sales, such as vehicle maintenance, mechanical service, after-sales engineering, quality assurance, auditing, or service management
  • In-depth automotive mechanical and technical knowledge for evaluating repair documentation
  • Proficiency with IT systems and Excel for tracking and dashboard work
  • Strong communication, coaching, and diplomatic abilities
  • Careful, analytical approach with close attention to detail
  • Comfort working independently and collaboratively
  • Valid Category B driving licence
  • Willingness to work in the field and travel regularly
  • This position requires automotive technical and process expertise rather than a financial or accounting audit background

Benefits

  • Company car and reimbursement of travel expenses
  • Paid vacation plus additional compensatory RTT days
  • Health and disability insurance coverage
  • Works Council benefits

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