MSX International ऑटोमोटिव उद्योग के लिए परामर्श और प्रौद्योगिकी-सक्षम सेवाएँ प्रदान करती है। इसका कार्य बिक्री प्रदर्शन में सुधार, ग्राहक जुड़ाव को मजबूत करने और वाहन मरम्मत संचालन को बेहतर बनाने पर केंद्रित है, जिसमें कृत्रिम बुद्धिमत्ता का उपयोग भी शामिल है। कंपनी ऑटोमोटिव व्यवसायों को प्रक्रियाओं को सरल बनाने, दक्षता बढ़ाने और मोबिलिटी क्षेत्र की बदलती जरूरतों के अनुरूप प्रतिक्रिया देने में सहायता करती है।
Automotive Warranty Auditor – France
MSX International is seeking a mobile automotive warranty auditor to assess warranty documentation and after-sales processes across dealerships in France. The role focuses on identifying compliance issues, improving dealership performance, and supporting practical corrective action plans.
विवरण
- Evaluate after-sales operations and warranty-file compliance across the manufacturer’s French dealership network
- Check repair quality and document handling against manufacturer standards
- Gather case information, organize site visits, and prioritize audit checkpoints
- Compare repair orders, replaced components, and manufacturer procedures with contractual and warranty obligations
- Detect compliance gaps, billing or coverage irregularities, and opportunities to improve operations
- Discuss findings with Warranty and After-Sales Managers and recommend practical solutions
- Partner with the After-Sales Manager on a roadmap to resolve discrepancies and strengthen site performance
- Present audit results and corrective-action plans to dealership leadership
- Submit precise activity reports and answer advisory questions from dealers and the wider dealership network
आवश्यकताएँ
- Background in automotive after-sales, such as vehicle maintenance, mechanical service, after-sales engineering, quality assurance, auditing, or service management
- In-depth automotive mechanical and technical knowledge for evaluating repair documentation
- Proficiency with IT systems and Excel for tracking and dashboard work
- Strong communication, coaching, and diplomatic abilities
- Careful, analytical approach with close attention to detail
- Comfort working independently and collaboratively
- Valid Category B driving licence
- Willingness to work in the field and travel regularly
- This position requires automotive technical and process expertise rather than a financial or accounting audit background
लाभ
- Company car and reimbursement of travel expenses
- Paid vacation plus additional compensatory RTT days
- Health and disability insurance coverage
- Works Council benefits