MSX International oferă servicii de consultanță și servicii bazate pe tehnologie pentru industria auto. Activitatea sa se concentrează pe îmbunătățirea performanței vânzărilor, consolidarea interacțiunii cu clienții și optimizarea operațiunilor de reparare a vehiculelor, inclusiv prin utilizarea inteligenței artificiale. Compania ajută firmele din domeniul auto să își simplifice procesele, să își îmbunătățească eficiența și să răspundă nevoilor în schimbare din sectorul mobilității.
Automotive Warranty Auditor – France
MSX International is seeking a mobile automotive warranty auditor to assess warranty documentation and after-sales processes across dealerships in France. The role focuses on identifying compliance issues, improving dealership performance, and supporting practical corrective action plans.
Franța37.000 € – 41.000 € / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: francezăAuditorDescriere
- Evaluate after-sales operations and warranty-file compliance across the manufacturer’s French dealership network
- Check repair quality and document handling against manufacturer standards
- Gather case information, organize site visits, and prioritize audit checkpoints
- Compare repair orders, replaced components, and manufacturer procedures with contractual and warranty obligations
- Detect compliance gaps, billing or coverage irregularities, and opportunities to improve operations
- Discuss findings with Warranty and After-Sales Managers and recommend practical solutions
- Partner with the After-Sales Manager on a roadmap to resolve discrepancies and strengthen site performance
- Present audit results and corrective-action plans to dealership leadership
- Submit precise activity reports and answer advisory questions from dealers and the wider dealership network
Cerințe
- Background in automotive after-sales, such as vehicle maintenance, mechanical service, after-sales engineering, quality assurance, auditing, or service management
- In-depth automotive mechanical and technical knowledge for evaluating repair documentation
- Proficiency with IT systems and Excel for tracking and dashboard work
- Strong communication, coaching, and diplomatic abilities
- Careful, analytical approach with close attention to detail
- Comfort working independently and collaboratively
- Valid Category B driving licence
- Willingness to work in the field and travel regularly
- This position requires automotive technical and process expertise rather than a financial or accounting audit background
Beneficii
- Company car and reimbursement of travel expenses
- Paid vacation plus additional compensatory RTT days
- Health and disability insurance coverage
- Works Council benefits