MSD
MSD

MSD is a global biopharmaceutical company advancing medicines and vaccines for major health challenges, including cancer, infectious diseases, cardiovascular and metabolic conditions, and prevention-focused care. Known as Merck & Co., Inc. in the United States, Canada, and Puerto Rico, MSD combines scientific research with development and commercial expertise to bring healthcare solutions to people and animals.

Its work spans Human Health, Animal Health, and Research & Development, creating opportunities for professionals across scientific, clinical, commercial, operational, and corporate teams. With activities in regions around the world, MSD’s careers reflect its focus on research, collaboration, inclusion, and responsible progress in global health.

Associate Director, Oncology Key Accounts (Mid-South, Remote)

Lead strategic oncology account management for MSD across Tennessee, Alabama, and Mississippi. Build provider partnerships, support appropriate portfolio use, and advance patient outcomes across oncology and hematology networks.

Description

  • Serve as the primary contact for large oncology practices and integrated delivery networks specializing in oncology and hematology.
  • Position the company as an industry leader and trusted partner.
  • Support healthcare organizations and providers in improving patient outcomes.
  • Manage customer accounts throughout the Mid-South region.
  • Cultivate trust with colleagues, stakeholders, and customers.
  • Navigate ambiguity and competing priorities while delivering objectives.
  • Influence stakeholders and lead effectively without direct authority.
  • Deliver approved disease and product information to key decision-makers.
  • Promote appropriate use of the product portfolio.
  • Match approved resources and messaging to customer needs and quality priorities.
  • Evaluate treatment decision drivers, care pathways, protocols, sites of care, guidelines, and quality initiatives.
  • Analyze internal data to assess account performance and uncover engagement opportunities.
  • Create and implement coordinated, long-term account plans.
  • Coordinate local account teams to support contract execution and respond to contract-term requests.
  • Develop strategic account approaches consistent with marketing direction.
  • Connect brand strategies and tactics with customer needs and business goals.
  • Develop relationships with decision-makers, stakeholders, and influencers.
  • Identify resources that address customer needs and navigate enterprise access points.
  • Record, share, and communicate customer insights internally through approved tools.

Requirements

  • Bachelor’s degree plus at least 8 years of sales experience, or a high school diploma plus at least 10 years of equivalent experience.
  • At least 2 years of relevant experience in healthcare, life sciences, sales, account management, or managed care.
  • Qualifying experience may include professional sales, oncology-focused healthcare or scientific work, professional marketing, or military service.
  • Valid driver’s license.
  • Ability to establish meaningful relationships with senior healthcare executives and key opinion leaders.
  • Financial acumen with the ability to communicate value and negotiate when applicable.
  • Strong understanding of the healthcare ecosystem.
  • Excellent interpersonal and communication abilities.
  • Strong leadership and collaboration skills in cross-functional, matrixed organizations.
  • Willingness to travel approximately 50%.
  • Oncology experience is strongly preferred.
  • Advanced degree preferred.
  • Established local-market relationships and customer knowledge preferred.
  • Current account management experience with large oncology practices and integrated delivery networks focused on oncology and hematology preferred.

Benefits

  • Annual bonus.
  • Long-term incentive, where applicable.
  • Medical, dental, and vision coverage.
  • Additional insurance benefits for employees and families.
  • Retirement benefits, including a 401(k) plan.
  • Paid holidays.
  • Vacation time.
  • Compassionate and sick leave.
  • Remote work arrangement.
  • No relocation required.

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