Hewlett Packard Enterprise
Hewlett Packard Enterprise
Hewlett Packard Enterprise develops enterprise technology for organizations running hybrid cloud and AI-driven operations. Its portfolio spans HPE ProLiant servers and HPE Cray high-performance computing, HPE Alletra storage, HPE Aruba networking, AI platforms and turnkey AI factories, and GreenLake as-a-service solutions. HPE also provides security capabilities such as Zero Trust and SASE, alongside professional, advisory, and support services that help large organizations modernize infrastructure, manage data-center environments, and deploy AI at scale.

Aruba Courseware Developer - Remote in Mexico

Develop technical courseware and customer learning content for HPE Networking’s cloud, automation, and management products. Turn complex networking concepts into clear, practical materials for customers.

Description

  • Create, deliver, and maintain user content for customers
  • Develop networking feature concepts, in-product guidance, installation instructions, illustrations, video scripts, course modules, and related materials
  • Work with stakeholders and subject matter experts to clarify requirements and understand customer needs
  • Review specifications and product descriptions to recommend effective learning approaches
  • Use networking products hands-on to understand and reflect the customer experience
  • Apply established content style and production processes
  • Develop customer-focused materials for HPE Networking cloud services, automation, and Network Management products
  • Manage technical documentation projects when required

Requirements

  • Proven experience creating accurate, high-quality technical content that is easy to use, ideally for advanced software products
  • At least five years of experience producing technical content
  • Bachelor’s degree in Technical Writing, English, Computer Science, or a related field, or networking certification or equivalent experience
  • Working knowledge of cloud computing, automation, networking, data centers, security, or other advanced software technologies
  • Ability to independently and collaboratively investigate complex technical concepts
  • Experience with XML authoring, content management systems, and courseware development tools
  • Strong capability in analyzing and resolving problems
  • Excellent written, verbal, and collaborative communication skills
  • Ability to use AI tools to expand content production while maintaining quality
  • Preferred: practical experience with routing, switching, security, network automation, virtual machines, containers, cloud services, cloud networking, data centers, or network security
  • Preferred: familiarity with DITA/XML, Markdown, Microsoft PowerPoint, Agile, JIRA, HPE Aruba Networking, HPE Juniper Networking, and industry networking certifications

Benefits

  • Benefits designed to support physical, financial, and emotional wellbeing
  • Programs for personal and professional development
  • Opportunities to advance your career
  • Flexible work options that support personal and professional responsibilities
  • An inclusive work environment
  • Reasonable accommodations available during the application or interview process for applicants with disabilities

Related Jobs

OneTrust

Regional Commercial Operations Analyst - Bogotá, Colombia (Hybrid)

OneTrust
1,001 – 5,000 Employees
ComplianceEnterpriseSaaS

Support Johnson & Johnson MedTech orthopaedics portfolios across Colombia, Chile, and Brazil through commercial analysis and portfolio optimization. Contribute to product launches, SKU management, business insights, and continuous process improvement.

Open
Bank of America

Digital Product Manager, Salesforce Client Management Center – Bank of America Onsite

Bank of America

Own the Salesforce Client Management Center at Bank of America, overseeing product health, delivery, and roadmap execution. Convert banking priorities into user stories, acceptance criteria, and scalable enterprise solutions.

Open
PatientPoint

Senior Engineering Manager, Android Device Platforms (Remote)

PatientPoint

Lead engineering teams and technical delivery for Android device platforms, connected devices, and digital health products at PatientPoint. Oversee architecture, execution, and hands-on software development across multiple product areas.

Open
Omada Health

Staff Software Engineer - Remote, United States | Omada Health

Omada Health

Lead backend and full-stack engineering for Omada Health’s virtual chronic-care platform. Shape architecture, technical direction, and dependable healthcare experiences for members and care teams.

Open
C.H. Robinson

Senior Manager, Software Engineering – Global Forwarding Technology | C.H. Robinson (Hybrid, United States)

C.H. Robinson

Lead software engineering modernization for C.H. Robinson’s global freight-forwarding technology. Guide teams, roadmaps, integrations, automation, and AI initiatives across complex logistics operations.

Open