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UX Designer III – United States Remote
SGS is seeking a UX Designer III to lead research, interaction design, and content standards for the HHS TTA Hub data platform. This fully remote role supports Federal, regional, and contractor users.
विवरण
- Lead UX research for Federal, regional, and contractor audiences
- Plan and conduct user interviews and usability studies
- Produce user journeys, wireframes, prototypes, and related design deliverables
- Guide design handoffs and partner with product and engineering through implementation
- Create accessible mobile and desktop workflows aligned with the U.S. Web Design System
- Assess experiences with assistive-technology users when appropriate
- Act as the team’s content strategist and writer
- Define consistent content patterns across the TTA Hub
- Review and approve user guide, onboarding, and training copy prepared by the Training Specialist
- Maintain UX research materials and product and UX strategy documentation
- Create and maintain acceptance evidence for relevant sprints
- Apply human-centered design, information architecture, interaction design, and accessible content practices throughout the product lifecycle
- Support the HHS Administration for Children and Families TTA Hub data platform
आवश्यकताएँ
- At least seven years of experience delivering end-to-end UX work for production services
- A portfolio showing user research, interaction design, and successfully launched products
- Bachelor’s degree in design, human-computer interaction, or a related discipline, or equivalent portfolio-supported experience
- Proven expertise in human-centered design
- Experience with information architecture and interaction design
- Strong user research and usability testing capabilities
- Experience designing accessible digital content and user experiences
- Experience in visual design and prototyping
- Ability to turn user research and requirements into practical design solutions
- Ability to create clear, consistent user-facing content and content standards
- U.S. citizenship
- Ability to obtain and retain a Public Trust clearance
- Ability to obtain a Personal Identity Verification card
- Preferred: Experience using the U.S. Web Design System
- Preferred: Familiarity with Section 508 accessibility requirements
- Preferred: Experience conducting or supporting Web Content Accessibility Guidelines testing
- Preferred: Experience designing complex data-entry workflows and dashboards
- Preferred: Experience conducting user research with Federal stakeholders
लाभ
- Full-time schedule with core hours from 10:00 a.m. to 4:00 p.m. Eastern
- Occasional travel may be required
- Equal Opportunity Employer
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