BlackStone eIT
BlackStone eIT
BlackStone eIT एक वैश्विक प्रौद्योगिकी और परामर्श कंपनी है, जो डिजिटल रूपांतरण, बुद्धिमान डिज़ाइन और बेहतर ग्राहक सहभागिता पर केंद्रित एंटरप्राइज़ समाधान विकसित करती है। इसका कार्य संवर्धित वास्तविकता, ब्लॉकचेन, बुद्धिमान चैटबॉट, भावनात्मक स्कैनिंग, ऑप्टिकल कैरेक्टर रिकग्निशन, रोबोटिक्स, चेहरे और वस्तु की पहचान तथा स्मार्ट एनालिटिक्स जैसे क्षेत्रों में फैला है। कंपनी अरबी प्राकृतिक भाषा प्रसंस्करण इंजन, डिजिटल कार्यस्थल, चेहरे की उपस्थिति प्रणालियों और शेड्यूलिंग प्लेटफ़ॉर्म जैसे अनुकूलित उपकरण भी प्रदान करती है। BlackStone eIT परामर्श, विपणन और लॉजिस्टिक्स सहित विभिन्न क्षेत्रों के संगठनों को सेवाएँ देती है और उभरती प्रौद्योगिकियों को व्यावहारिक व्यावसायिक अनुप्रयोगों के साथ जोड़ती है।

Senior Business Analyst – Amman (Hybrid)

Lead requirements engineering for government eServices and digital transformation programs. Convert stakeholder needs into BPMN models, Azure DevOps backlogs, and validated AI-assisted documentation.

विवरण

  • Own end-to-end requirements discovery, analysis, and documentation for government eServices and digital transformation programs
  • Create BRDs, user stories and PBIs with acceptance criteria, BPMN 2.0 models, and complete Azure DevOps traceability
  • Run workshops with government stakeholders, reconcile competing needs, and secure formal approvals
  • Document current and future-state processes, dependencies, edge cases, and non-functional needs across security, privacy, audit, and performance
  • Use LLMs, prompt engineering, and other AI-assisted documentation tools with rigorous validation and protection of sensitive government data
  • Support UAT, connect business and technical teams, and verify that delivered solutions achieve their intended objectives
  • Coach junior Business Analysts and maintain the team’s business analysis methods and standards

आवश्यकताएँ

  • Bachelor’s degree in Computer Science, Information Technology, Business, or a related discipline
  • At least six years of hands-on business analysis experience, including a strong record delivering government or public-sector digital services in the UAE or wider GCC
  • Demonstrated greenfield requirements experience beyond ERP configuration or presales work
  • Strong capability in requirements elicitation, analysis, and structured documentation, including BRDs, user stories, and acceptance criteria
  • Practical process-modeling experience with BPMN 2.0, swimlanes, and current- versus future-state mapping using tools such as Visio, Lucidchart, Camunda, or draw.io
  • Experience managing backlogs and supporting Agile delivery with Azure DevOps or Jira
  • Excellent stakeholder management and facilitation skills, with professional communication in both Arabic and English
  • Hands-on ability with prompt engineering and AI-supported analysis or documentation, combined with disciplined validation and sound data-sensitivity judgment
  • Familiarity with eServices, digital-government standards, and the UAE government environment
  • Experience with ECM or document management, omnichannel service delivery, and UAE PASS integration is preferred
  • Experience with wireframing or prototyping in Figma and basic data or BI concepts, including Power BI, is preferred
  • CBAP or an equivalent business analysis certification is strongly preferred

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