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Digiterre is a software and data engineering consultancy that builds custom technology for global organizations. Its work spans financial services, energy and commodities, where teams tackle complex industry challenges with platforms for front-, middle- and back-office operations. Digiterre combines agile transformation with big data engineering to help clients improve business value and revenue.
Engagement Manager
Lead client relationships and support software engineering consultants at Digiterre, a software and data engineering consultancy. Manage engagement plans, resourcing, risks, and stakeholder relationships.
विवरण
- Manage relationships with clients.
- Support software engineering consultants working across varied projects.
- Arrange and lead one-to-one meetings with consultants, Delivery Managers, and client project managers.
- Develop and maintain engagement plans covering onboarding, offboarding, and renewals.
- Record detailed notes to support clear, consistent communication.
- Forecast resourcing requirements and coordinate team allocations.
- Spot risks and issues, then escalate them as needed.
- Keep the RAID log current.
- Meet contractual commitments while promoting professional conduct and strong performance.
- Give consultants and clients feedback, coaching, and guidance.
- Serve as a dependable contact for stakeholders.
- Build lasting relationships with stakeholders, including former colleagues.
आवश्यकताएँ
- Show drive, adaptability, and sound judgment in fast-changing situations.
- Motivate people to perform well while reinforcing positive conduct.
- Give constructive feedback and manage difficult conversations effectively.
- Be approachable and diplomatic, building trust quickly.
- Balance a professional manner with approachability.
- Manage multiple tasks and switch contexts effectively.
- Negotiate confidently on financial and complex matters.
- Build and sustain stakeholder relationships with empathy and clear communication.
- Banking or energy trading experience is desirable, but not essential.
- Software engineering knowledge is an advantage, but not required.
लाभ
- Make a meaningful contribution to people and projects.
- Work in a fast-moving environment centered on people.
- Join a collaborative, consultative, and respectful workplace.
- Work in an environment that places a strong value on respect.
- Access ongoing learning opportunities.
- Contribute substantially to client change and transformation work.
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