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Nuvision Federal Credit Union
Nuvision Federal Credit Union
201 – 500 Zaposleni
BančništvoFinance
Nuvision Federal Credit Union je finančna institucija v lasti članov s sedežem v južni Kaliforniji, ki posameznikom in podjetjem zagotavlja storitve osebnega in poslovnega bančništva. Njena ponudba vključuje transakcijske in varčevalne račune, individualne pokojninske račune IRA, potrdila o vlogah, kreditne kartice, zavarovanje ter posojila za vozila, domove, izobraževanje, osebne potrebe in poslovne dejavnosti. Člani lahko uporabljajo tudi funkcije digitalnega bančništva, kot so mobilno nakazilo, Zelle in telefonski pomočnik z umetno inteligenco, poleg dostopa prek poslovalnic, bankomatov in spleta. Kreditna unija ponuja tudi vire za finančno dobrobit, namenjene pomoči članom pri upravljanju njihovih financ.
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Delovna mesta v podjetju

Remote Collections Recovery Collector

Collect on charged-off loans and negotiate repayment settlements for Nuvision Federal Credit Union. The full-time remote role also supports repossessions, bankruptcies, recovery payments, and account servicing.

USZdružene države AmerikeAKAljaskaAZArizonaFLFloridaNVNevadaTXTeksasWYWyoming
16 $ – 32 $ / ura
Na daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaZbirke

Opis

  • Prepare charged-off loans for liquidation, recovery, and ongoing account maintenance.
  • Track and report collections received on charged-off loans.
  • Contact members with charged-off loans or negative share balances to arrange appropriate repayment plans.
  • Follow up with members through suitable phone calls and written correspondence.
  • Record collection activity accurately in the online collection system.
  • Negotiate settlements to maximize returns to the credit union.
  • Meet monthly collection goals for charged-off loans and negative shares in line with the annual business plan.
  • Help management process small claims, repossessions, legal actions, wage assignments, and bankruptcies on charged-off accounts.
  • Process recovery payments and allocate them correctly to loans or General Ledger accounts.
  • Contribute to ongoing process improvement efforts.
  • Represent the credit union in a positive and professional manner.
  • Protect the confidentiality of member and other sensitive information.
  • Carry out other related duties as assigned.

Zahteve

  • At least three years of hands-on collections experience with secured and unsecured retail loans.
  • Experience with repossessions, advanced skip tracing, charged-off loan recovery, and collection agency management.
  • Strong knowledge of bankruptcy law, foreclosures, repossessions, and the Fair Debt Collection Practices Act.
  • Knowledge of legal processes.
  • Excellent written and verbal communication, interpersonal, and relationship-building skills, including negotiation, consultation, and persuasion.
  • Ability to communicate effectively with members, managers, teammates, and external parties.
  • Ability to interact with others positively, with empathy, courtesy, and tact.
  • Strong attention to detail.
  • Ability to work in a fast-paced, goal-oriented setting.
  • Ability to handle difficult calls.
  • Collaborative, team-oriented approach.
  • Strong organizational and time-management skills, including the ability to multitask, follow through, and prioritize work.
  • Demonstrated analytical, problem-solving, and critical-thinking skills when developing member solutions.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Two-year college degree or equivalent related experience, specialized coursework, or program.

Ugodnosti

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Flexible Spending Account
  • 401(k) matching
  • Paid time off
  • Training provided
  • Tuition reimbursement

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