Nuvision Federal Credit Union
Nuvision Federal Credit Union
201 – 500 कर्मचारी
बैंकिंगवित्त
Nuvision Federal Credit Union दक्षिणी कैलिफ़ोर्निया में स्थित एक सदस्य-स्वामित्व वाली वित्तीय संस्था है, जो खुदरा और वाणिज्यिक बैंकिंग सेवाओं के माध्यम से व्यक्तियों और व्यवसायों की सेवा करती है। इसके उत्पादों में चेकिंग और बचत खाते, IRA, प्रमाणपत्र, क्रेडिट कार्ड, बीमा तथा वाहनों, घरों, शिक्षा, व्यक्तिगत जरूरतों और वाणिज्यिक गतिविधियों के लिए ऋण शामिल हैं। सदस्य मोबाइल जमा, Zelle और एआई-संचालित फोन सहायक जैसी डिजिटल बैंकिंग सुविधाओं के साथ-साथ शाखा, एटीएम और ऑनलाइन सेवाओं का भी उपयोग कर सकते हैं। क्रेडिट यूनियन वित्तीय कल्याण से जुड़े संसाधन भी उपलब्ध कराती है, जिनका उद्देश्य सदस्यों को अपने वित्त का प्रबंधन करने में सहायता देना है।

Remote Collections Recovery Collector

Collect on charged-off loans and negotiate repayment settlements for Nuvision Federal Credit Union. The full-time remote role also supports repossessions, bankruptcies, recovery payments, and account servicing.

विवरण

  • Prepare charged-off loans for liquidation, recovery, and ongoing account maintenance.
  • Track and report collections received on charged-off loans.
  • Contact members with charged-off loans or negative share balances to arrange appropriate repayment plans.
  • Follow up with members through suitable phone calls and written correspondence.
  • Record collection activity accurately in the online collection system.
  • Negotiate settlements to maximize returns to the credit union.
  • Meet monthly collection goals for charged-off loans and negative shares in line with the annual business plan.
  • Help management process small claims, repossessions, legal actions, wage assignments, and bankruptcies on charged-off accounts.
  • Process recovery payments and allocate them correctly to loans or General Ledger accounts.
  • Contribute to ongoing process improvement efforts.
  • Represent the credit union in a positive and professional manner.
  • Protect the confidentiality of member and other sensitive information.
  • Carry out other related duties as assigned.

आवश्यकताएँ

  • At least three years of hands-on collections experience with secured and unsecured retail loans.
  • Experience with repossessions, advanced skip tracing, charged-off loan recovery, and collection agency management.
  • Strong knowledge of bankruptcy law, foreclosures, repossessions, and the Fair Debt Collection Practices Act.
  • Knowledge of legal processes.
  • Excellent written and verbal communication, interpersonal, and relationship-building skills, including negotiation, consultation, and persuasion.
  • Ability to communicate effectively with members, managers, teammates, and external parties.
  • Ability to interact with others positively, with empathy, courtesy, and tact.
  • Strong attention to detail.
  • Ability to work in a fast-paced, goal-oriented setting.
  • Ability to handle difficult calls.
  • Collaborative, team-oriented approach.
  • Strong organizational and time-management skills, including the ability to multitask, follow through, and prioritize work.
  • Demonstrated analytical, problem-solving, and critical-thinking skills when developing member solutions.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Two-year college degree or equivalent related experience, specialized coursework, or program.

लाभ

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Flexible Spending Account
  • 401(k) matching
  • Paid time off
  • Training provided
  • Tuition reimbursement

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