Nuvision Federal Credit Union
Nuvision Federal Credit Union
201 – 500 Darbinieki
Banku darbībaFinanses
Nuvision Federal Credit Union ir biedriem piederoša finanšu iestāde, kas atrodas Kalifornijas dienvidos un sniedz privātpersonām un uzņēmumiem mazumtirdzniecības un komercbanku pakalpojumus. Tās piedāvājumā ir norēķinu un krājkonti, IRA konti, termiņnoguldījumi, kredītkartes, apdrošināšana, kā arī aizdevumi transportlīdzekļiem, mājoklim, izglītībai, personīgām vajadzībām un komercdarbībai. Biedri var izmantot arī digitālās bankas iespējas, piemēram, mobilo iemaksu veikšanu, Zelle un mākslīgā intelekta darbinātu tālruņa asistentu, kā arī saņemt pakalpojumus filiālēs, bankomātos un tiešsaistē. Krājaizdevu sabiedrība nodrošina arī finanšu labklājības resursus, kas palīdz biedriem pārvaldīt savas finanses.

Remote Collections Recovery Collector

Collect on charged-off loans and negotiate repayment settlements for Nuvision Federal Credit Union. The full-time remote role also supports repossessions, bankruptcies, recovery payments, and account servicing.

Apraksts

  • Prepare charged-off loans for liquidation, recovery, and ongoing account maintenance.
  • Track and report collections received on charged-off loans.
  • Contact members with charged-off loans or negative share balances to arrange appropriate repayment plans.
  • Follow up with members through suitable phone calls and written correspondence.
  • Record collection activity accurately in the online collection system.
  • Negotiate settlements to maximize returns to the credit union.
  • Meet monthly collection goals for charged-off loans and negative shares in line with the annual business plan.
  • Help management process small claims, repossessions, legal actions, wage assignments, and bankruptcies on charged-off accounts.
  • Process recovery payments and allocate them correctly to loans or General Ledger accounts.
  • Contribute to ongoing process improvement efforts.
  • Represent the credit union in a positive and professional manner.
  • Protect the confidentiality of member and other sensitive information.
  • Carry out other related duties as assigned.

Prasības

  • At least three years of hands-on collections experience with secured and unsecured retail loans.
  • Experience with repossessions, advanced skip tracing, charged-off loan recovery, and collection agency management.
  • Strong knowledge of bankruptcy law, foreclosures, repossessions, and the Fair Debt Collection Practices Act.
  • Knowledge of legal processes.
  • Excellent written and verbal communication, interpersonal, and relationship-building skills, including negotiation, consultation, and persuasion.
  • Ability to communicate effectively with members, managers, teammates, and external parties.
  • Ability to interact with others positively, with empathy, courtesy, and tact.
  • Strong attention to detail.
  • Ability to work in a fast-paced, goal-oriented setting.
  • Ability to handle difficult calls.
  • Collaborative, team-oriented approach.
  • Strong organizational and time-management skills, including the ability to multitask, follow through, and prioritize work.
  • Demonstrated analytical, problem-solving, and critical-thinking skills when developing member solutions.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Two-year college degree or equivalent related experience, specialized coursework, or program.

Priekšrocības

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Flexible Spending Account
  • 401(k) matching
  • Paid time off
  • Training provided
  • Tuition reimbursement

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