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Nuvision Federal Credit Union
Nuvision Federal Credit Union
201 – 500 Angajați
FinanțeServicii bancare
Nuvision Federal Credit Union este o instituție financiară deținută de membri, cu sediul în California de Sud, care deservește persoane fizice și companii prin servicii de retail și de banking comercial. Oferta sa include conturi curente și de economii, conturi individuale de pensii, certificate de depozit, carduri de credit, asigurări și împrumuturi pentru vehicule, locuințe, educație, nevoi personale și activități comerciale. Membrii pot utiliza și funcții de banking digital, precum depunerea cecurilor prin telefonul mobil, Zelle și un asistent telefonic bazat pe inteligență artificială, beneficiind totodată de acces prin sucursale, bancomate și servicii online. Uniunea de credit oferă, de asemenea, resurse pentru bunăstarea financiară, axate pe sprijinirea membrilor în gestionarea finanțelor personale.
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Locurile de muncă ale companiei

Remote Collections Recovery Collector

Collect on charged-off loans and negotiate repayment settlements for Nuvision Federal Credit Union. The full-time remote role also supports repossessions, bankruptcies, recovery payments, and account servicing.

USStatele Unite ale AmericiiAKAlaskaAZArizonaFLFloridaNVNevadaTXTexasWYWyoming
16 $ – 32 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăColecții

Descriere

  • Prepare charged-off loans for liquidation, recovery, and ongoing account maintenance.
  • Track and report collections received on charged-off loans.
  • Contact members with charged-off loans or negative share balances to arrange appropriate repayment plans.
  • Follow up with members through suitable phone calls and written correspondence.
  • Record collection activity accurately in the online collection system.
  • Negotiate settlements to maximize returns to the credit union.
  • Meet monthly collection goals for charged-off loans and negative shares in line with the annual business plan.
  • Help management process small claims, repossessions, legal actions, wage assignments, and bankruptcies on charged-off accounts.
  • Process recovery payments and allocate them correctly to loans or General Ledger accounts.
  • Contribute to ongoing process improvement efforts.
  • Represent the credit union in a positive and professional manner.
  • Protect the confidentiality of member and other sensitive information.
  • Carry out other related duties as assigned.

Cerințe

  • At least three years of hands-on collections experience with secured and unsecured retail loans.
  • Experience with repossessions, advanced skip tracing, charged-off loan recovery, and collection agency management.
  • Strong knowledge of bankruptcy law, foreclosures, repossessions, and the Fair Debt Collection Practices Act.
  • Knowledge of legal processes.
  • Excellent written and verbal communication, interpersonal, and relationship-building skills, including negotiation, consultation, and persuasion.
  • Ability to communicate effectively with members, managers, teammates, and external parties.
  • Ability to interact with others positively, with empathy, courtesy, and tact.
  • Strong attention to detail.
  • Ability to work in a fast-paced, goal-oriented setting.
  • Ability to handle difficult calls.
  • Collaborative, team-oriented approach.
  • Strong organizational and time-management skills, including the ability to multitask, follow through, and prioritize work.
  • Demonstrated analytical, problem-solving, and critical-thinking skills when developing member solutions.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Two-year college degree or equivalent related experience, specialized coursework, or program.

Beneficii

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Flexible Spending Account
  • 401(k) matching
  • Paid time off
  • Training provided
  • Tuition reimbursement

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